Northwest Lubbock New Home Center | Betenbough Homes — Local services in Lubbock

Closed on my home just about two weeks ago now. I recently just purchased my washer and dryer and was going to do my first load of laundry today. I turned on my first load and left for a couple of hours and came back to a flooded floor. I called the maintenance number and received a call from Cody within 5 minutes. I told him what was going on and he made it to my house within 30 minutes and started working on finding out what was wrong. Once he discovered the issue, he called the people needed to come out and fix the issue and stayed at the house until everything was taken care of, which was probably close 4 hours. He’s coming back on Monday morning to check on everything and to see if there is any damage to the baseboards and flooring that needs to be replaced. Super impressed by Cody and the Betenbough...

On Feb 12, 2024 I have a schedule warranty on my first new house that I bought at Betenbough Homes. It was very easy to make an appointment and they are very fast and quick to respond to my issues and very professional on their job. Also they are on time as per your schedule and completing the job properly. Mr. Cody T. was the first person came yesterday. He check all the issues that i rased and start fixing things that he can manage and coordinates the other remaining issues to his team, he was very professional and knowledgeable on his job. On second day Mr. Cody T came along with his colleague Mr. Zeke Jr. for fixing the other issues. Both of them are knowledgeable and knows the job very well. I am very happy and satisfied how Betenbough team respond to my issues. I highly recommended Betenbough Homes....

I had a great experience closing on my home with Betenbough Homes in Northwest Lubbock. From start to finish, the process was smooth, thanks in large part to Jonathan, who guided me through each step with transparency and professionalism.

As a first-time homebuyer, I especially appreciated the support from the Warranty team. They’ve been responsive and dependable even coming out early in the morning when I accidentally locked myself out. That kind of service leaves a strong impression.

While I do work for the company, my experience as a buyer has been genuine. I’ve seen firsthand that the team values honesty and doesn’t make promises just to close a sale. That level of integrity is what makes me feel comfortable recommending...