Screen Geeks — Local services in Lufkin

Had battery replaced on S6 Edge. 1st battery they put in lasted a half day then the wouldn't hold a charge so phone wouldn't turn on. I went back and they "nicked" the screen putting in the second battery so waited a week for them to get the screen replaced. They gave me a loaner phone in the meantime. Got the phone back and now the battery life isn't any better and now I don't get very good cell service on text messages or mobile data. I appreciate them trying but just not a very good experience. The last conversation I had they said they would order a battery from a different supplier and call me when that was in. It's 3 days past the day they said it would be in and never heard from them. However not interested anymore.

My screen before all this had a hairline crack so I appreciate the new screen but would rather my phone in its previous state compared to how it is now.

Edit: Here is my phone, right off 59 in corrigan. I've been able to make calls many many times before you replaced the battery. Now no signal at all. And it's been charging either on a wall charger or car charger for 45 minutes and only at 10%. Now down to 7% bc im using it even though plugged in charging.

I understand you tried and it's appreciated. I just don't have time to go back and forth to get the phone...

I took my ipad in for battery replacement. I called to check on it on a Monday and was told that it was being worked on and would be ready in 15 minutes. Since I live an hour away, I told them I would make arrangements to pick it up the next day. When I arrived on Tuesday, the young woman at the front said it wasn't ready. I asked her to check again, because she had told me on the phone the day before that it would be ready in 15 minutes. I had made it clear that I lived out of town, but would puck it up the next day. The young woman would not answer my question as to why she had told me it was being worked on and would be ready in 15 minutes. She simply said, very cold and unemotionally, "it isn't ready. The tech will be here at 2 today." Never once did she apologize. I couldn't believe how cold she was. I own two businesses and I would never have an employee like that. Needless to say, I took my ipad back, it had obviously NOT been touched yet. Now just waiting for my card to be credited, since I had to pay half down. I never write reviews, good or bad, but this thoughtless treatment infuriated me. I took my ipad to the very friendly folks across the street at...

Let me preface this by saying that the folks at Screen Geeks have been nothing but helpful and courteous during the entirety of this repair process. However, when it was all said and done, the repairs fixed one thing and broke several others. I would therefore recommend you AVOID THEM AT ALL COSTS.

Our iPad Pro 11" screen replacement looks great, but the aftermarket display they installed has permanently disabled Face ID, the backbone of iPad security, and convenience. It also has disabled automatic brightness and other features related to the ambient light sensor.

Worst of all, for an unexplained reason (I would assume it could only be because of the display), the battery discharges 5-10+ times faster than it used to, regardless of use. If we leave it in standby mode, it used to last a couple of weeks. Now it lasts about 24 hours.

If we had it to do over again, we would have spent a little bit more and had the repair performed by an authorized Apple...