Griffin Auto Service — Local services in Lula

I contacted griffin auto service about repairing an oil leak on my car. I took it to them to repair. My only way to get around but I had to leave it with them. A couple days later I was told I could get it back. They gave me a bill for over $700. But 2 days later I noticed it was still leaking oil. I have contacted them about this problem but they haven't made an effort to resolve the problem. I thought this place was better than this. I would advise Not going to griffin auto service for repair work. They do very bad work! And I still have a big oil stain in my driveway from the leak they will not fix.! Update to my original review. Kennith has been very helpful trying to help solve the problem with my valve cover leak. But neither him nor I have been able to. But griffin auto service is really a good choice when it comes to auto repair. If the guy i I had traded with for the mustang had told me up front about all the problems it had i wouldn't have...

Took my mom's car in because fan doesn't always work so it overheats in traffic. Knew it was fan or relays to fan. Also asked for radiator to be flushed. 2 days later was told to come get it, it's fixed and $450. Got there and found out they did an oil change (we just did one a week before with brand new air and oil filters) and were trying to charge $509. Made them take oil change off and told him he said $450 cash so he took it. Said he replaced thermostat and housing. ($450 for a thermostat change out?!) Oh $179 was for diagnostic fee. The next day my husband drives it to Commerce and it does the same thing, fan stops working and car overheats. Called and left a very colorful upset message and it's been exactly 7 days and no one has called back. $450 down the drain and they don't standby their work. Husband looked at housing and it's not new and they never flushed radiator. Said it didn't need it *it's a 2015 and never been flushed out. Now taking...

I am a loyal customer ofGriffin Auto! They have completed numerous jobs to my vehicles, including the replacement of the engine in my 02 Suburban. They have always explained everything patiently and clearly. They offer Jasper motors with a good warranty. Everyone at the shop is very nice. What impresses me the most is the service they provide even when their not currently working on a vehicle. They are always there to answer my questions. I even had a serious issue with the engine after the replacement--that was not their fault-- and they took care of me immediately! They went above and beyond, making me feel as though I was their most important customer! I highly recommend them and look forward to using them for...