I bought a tiler already put together. I bought the last of March, put in building. Tried to use it for the first time May 1, 2025. They have all put on backwards. Tines goes backwards, wheels goes frontwards. Reverse goes fast forward. Went out there and was told manager would call me back when they got in. A week went by and called and was told the same. Contacted the main corp in Tennessee and they didn't answer until BBB was contacted. They said over a week ago they sent Luray a email to get in touch with me, but over a week they didn't. I wished I listened to people in Luray and didn't buy it there. I used to shop all the time there but a very bad customer support. Missed out on having a garden except digging holes to put plants in that I had. Do not buy...
Read moreI purchased a riding lawnmower, online two days ago and got it delivered yesterday. When the riding lawnmower arrived, there was already 12 hours on it and no one could figure out why. I called the store with my concerns and spoke with Edie the store manager and we figured out a solution. She refunded me $150 back onto my credit card without hesitating. Although the hours are still on the new riding lawnmower, I am not upset because this store knew how to handle a situation like this. Thank...
Read moreThere always so grouchy and The.price for a bail of straw was 12.99. Then over the summer I bought 12 peeps and everyone of them died the next day when I called to see if they would replace them or reimburse some of my money they refused. When I asked why ? I was hung up on. So I bought my straw at page co op for 4 $ and some change. So my shopping at Tractor will be...
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