Burger King — Restaurant in Luray

We went here for breakfast for the family this morning, which yes it was a decent sized order and we added one more lg hashbrown at the window but upon which doing so the blonde cashier was very hateful and nasty, even at the speaker. She had said she was going to have to pull us forward because she had to drop more since our order was so big, which we were fine with. She didn’t even pull us forward, she gave us our food and I asked if she needed us to pull up for the hashbrown. She said no and that everything was there. When we checked to see if everything was there we were missing a lg hashbrown, and the two mediums were made into a small. So I went inside and told her and she was very nasty and said id have to wait for hasbrown. She then proceeded to only give me one lg, then when she realized i was standing there she stood there and argued with me that my order was correct. I used to work at Burger King therefore i know the hashbrown sizes. Orange is lg, red is md, and the small bags are for the small. She tried telling me essentially that they were correct sizes and said that she wasn’t going to sit there and argue with me, she even looked in the bag and saw the 3 smalls. I told her I used to work at burger king so I know the sizes and I wasn’t going to sit there and argue with her either. Seen in the pictures at first we only got 2 lg which isn’t pictured with the smalls, and the other lg and md I went back in for, which I didn’t get the second medium fixed because she was talking to me so nasty. But we clearly ordered one small and 2 md, 3 lg. this experience with this Burger King was awful...

Staff was so kind. It was very hectic and busy. But the amount of mess ups on our order was absolutely ridiculous. We werent given our cups till we stood in line to ask. And then with the receipt in their hand, still gave us the wrong number of cups. Our food was cold, like it had been sitting for awhile. The woman behind the register had her phone in her hands constantly while handling the food into bags without gloves. So many flies everywhere. Tables were not clean nor was the floor. Drink machine was out of almost everything. Drink area was gross. Trash cans were super full and tables had trash on them because the trash cans were full. Play area was absolutely disgusting. Bathrooms for women were ok. My boys said theirs was super gross. Customers were quiet and clean, beside unfortunately having to leave stuff on tables. Again, staff was very nice and did their best to fix all the mess ups...

Soooo I order just a frozen frosted coke, my favorite drink ever and it came to me half full. I ask if she could fill it up to the top for me or give me hlaf price since its only half full and she (Emily) wait, hold on (frustrated as ever) then cane back to me with a small cup with some in it and I asked if she could just put it all in one cup for me sincsince my right hand is injured and she arrangantly said no I cant take back thru the window. So I politely asked she could just make me a new FULL one and she got mad and said just wait. Then had the manager give me the drink and it looks like there's bodily fluid in it. Wth!?! Never coming to this burger king again, I wouldnt recommend anyone to go here if they cant even make a simple drink and give it out to customers with atleast a smile on their face, manners and the respect to remake an order correctly without an attitude or...