Valvoline Instant Oil Change — Local services in Madisonville

Went in Saturday 6/15/24 3pm ish, to see how much an oilchange would be since I got a coupon in the mail for $15 off. Pulled up, the premises were very clean and new looking. Walked into the front door and it's clean and new but barren of any furniture or counter. Nobody in that area. Walk out into the bay area, nobody there. I walk towards the rear of the bay and to the open door to a room where a young man and woman are sitting. Nice area for them to take a break. I asked how much for an oil change. The guy just shrugs. The girl says they start at $50. I said cool, how much for a 2019 Ram 1500? She said she really didn't know and looked at the young man for ? Help? And he still just sat there, and said he didn't know, shrugged his shoulders again and didn't offer any more info. The girl just looked at me like I was alien or something. So I left the sitting where I found them. I definitely DO NOT want either of those two...

The owner was very nice and very helpful and help me in Ever way to get me a good deal on a oil change And he also fixed my air conditioner and save me a ton of money from having to take it to mechanic. Are Buying parts for yet only thing I had to buy was an air conditioner filter. And the guys that's changing the oil are Very professional and very nice. And they were very fast at getting it done. And I like how you don't have to get out of your car I would definitely recommend this place to anybody. They took care of my car's ever need. I will definitely be using these guys again. I love how they greeted us. With a smile and was very Nice in every way. And I loved how the owner explained everything to you as they were doing it. And check everything. They done a excellent job on my vehicle. I definitely will give them a 5 star rating. Thank you guys for doing a good job...

Went this morning for an oil change after calling for a quote. When I called, Sherry was very helpful and offered to send me a coupon to my phone for the service. I declined since I had another coupon that I had received in the mail. Once I arrived, they were able to get me right in. James was the gentleman that helped me. He was very courteous. He asked permission before opening the door to scan the car in. Each time he needed to reach into the car, he asked permission, which I really appreciated to make sure I felt comfortable. They even offered a lollipop to my daughter! Stephen and James and the team did a great job, and it was so quick! My previous experiences with oil changes at other businesses included dropping my car off or having to wait for two or more hours. I appreciate the quick work and making sure I felt comfortable and knowledgeable every...