We had a quartz countertop installed just a couple of months ago. Tbh, the installation was done extremely well, and the finished product couldn’t have looked nicer. Unfortunately, we received no info on aftercare, and not realizing there is a limited heat tolerance, I placed very hot Dutch ovens on the counter, just a few weeks later. We now have half a dozen circular markings. More like water marks, noted when the sun shines on it. I wish I had known about this before, but honestly this was on me. Our previous countertop was granite, and I never had to consider the temperature of pots and pans before placing them on it.
I called Stone Brothers to see if this could be fixed, and was told that it is not too difficult, but that it requires a professional service. I wasn’t expecting this to be warranty work, and was fully prepared to pay whatever the cost would be. They absolutely refused to help, in large part because they have an ongoing dispute with our contractor. Since I was contracting them privately, I fail to see how this would be of significance. I then asked for a referral, but they know of no one else who can do this work.
In summary, excellent work, but failure to deal with any post...
   Read moreHands down one of the best contractors I have ever worked with! I had to "remodel" a brand new bathroom due to some water damage issues and needed a new counter top for my double sink vanity.
From start to finish, Stone brothers were professional, flexible, and always on time. Taking pride in their work doesn't go unnoticed. Every contact I had with these guys, from selecting the counter top to scheduling to installation has been a top notch experience. Part of my new vanity cabinet had to be replaced and Stone Brothers patiently worked with me to adjust scheduling and ensure prompt completion of the project.
Tucked away in the industrial area of Woodinville, Stone Brothers are worth the drive from anywhere. Clean front office with a huge selection of quartz, granite, and marble to fit all tastes and budgets. For smaller jobs, they do not hesitate to suggest the remnant selection which can save you $$. Shop area is well organized and tidy. I found a beautiful slab of natural quartz and couldn't be happier with the finished product.
I would not hesitate to work with Stone Brothers on future projects and highly recommend them to anyone looking for professionalism,...
   Read moreFantastic experience!! The brothers did a beautiful job on my quartz kitchen countertops with exceptional attention to detail. Valter walked me, a newbie, through the entire project from selecting material and design options to custom template of my countertop contours and installation.
A few months after installation, I chipped my breathtaking waterfall style island. I immediately reached out to Valter for options to fix, expecting to need to replace the entire slab. The brothers reassured me the chip was fixable and had it repaired within a week of my call with no need to replace the quartz slab. They repaired it with epoxy! I was skeptical but having seen the results, I'm doubly impressed with the brothers skills. You can't even tell where the chip had been.
The brothers consistently went above and beyond what I had expected from a contractor.
I have and will recommend them to everyone. I'll definitely use them again in my...
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