I made an appointment for an oil change and when I arrived I stood at the desk for a couple of minutes without even being acknowledged. There were signs plastered all over the walls saying to wait until you are called up by the attendant, so I sat down. I had arrived 10 minutes before my appointment, and didn't get acknowledged until 40 minutes AFTER my appointment, and that was from someone in the shop who had noticed that my car was out front. I really don't understand what the point of making an appointment is, if it's not going to be respected. Very poor...
Read moreBought a sick 2019 Audi Q5 from Josh this week. Went in with little hope and he went above and beyond dealing with my lease buy out and getting me into my new ride without making the whole process stressful! This dealership is a gem, not many around anymore that will help you because they care and want to earn your business. Well that is exactly what they did, I will be doing business with this dealership from here on out. Thanks Josh! You’re a great salesman and treated me like VIP. Love my new ride, I’ll be back for a...
Read moreCalled Motor Vehicle Division and they said Kupper was on this list to do Vehicle Inspection- Called them and they told me they could not do one- I brought a different vehicle there to get an oil change and a fuse was blown for my cigarettes lighter- I figure I could have them change the fuse since I was there Already- $140 to change a easy fuse that cost a one dollar- I ask the mechanic and He showed me all he did was pop the lid off the fuse box under the hood and he pointed at the...
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