I had an appointment on 1/23 that I had scheduled on 11/24 and it was canceled 20 minutes before my appointment start time. I was 4 minutes away from the salon after making the 30 minute drive when I had received the phone call my appointment was canceled due to an emergency of not feeling well. I understand emergencies like this happen and am compassionate to the situation, but being canceled on less than 30 minutes before is both unprofessional and rude. I would have appreciated being contacted sooner so I could have avoided leaving my house and not driving an hour for no reason. I realize it can be difficult to contact someone sooner during an emergency, but I feel like when feeling ill is the cause for canceling, reaching out ASAP is necessary to avoid looking unprofessional. I was offered to be rescheduled, but the first date I was given was more than 3 weeks away from my canceled appointment. She did offer another date, but it unfortunately didn't work and was almost 2 weeks away, too. This also felt frustrating, because after waiting 2 months for my appointment (this was my choice to wait, not because of her availability, she does have decent availability when booking) and being canceled on at the very last minute, I felt like more could have been done to get me in closer to my appointment rather than having me wait almost another month. On top of it all, I am also a new client to this salon and stylist and had scheduled this appointment specifically booked on my birthday to treat myself and have my hair done for dinner with my family. It was an upsetting first experience with the salon and I will not continue to book any appointments with the salon or Asia Keefer...
Read moreKathy Hopkins cut my hair: it was literally the best haircut I have ever had and it made me so happy. I have some postpartum hair loss and this haircut made me have so much fun and volume and I feel so much more confident. Kathy was incredibly nice and accommodated me having to bring my baby. Also, it was very affordable and I was able to get some reasonably priced products as well. 10/10, I will be getting my hair cut by Kathy for as long as she is in the business! Enjoy my lame pictures I took in my car after: I was so in love with the cut that I was too...
Read moreLove my hair. I ran I to a women at a near by store, loved her & ask her who did. She said Heather Heiney at studio Five in Sola Salon. She gave me the number, I called, got in that afternoon & love what she did & have my next appt set to get highlights. Heather is super friendly, listens to what you want & does it. I finally found someone to do my hair like I want it. Great place, great prices, Heather makes you feel comfortable. I highly...
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