Blue Ridge — Local services in Mansfield

After less than a month of service I received the first bill for two months of service in addition to a service charge for the technician that set it up. The tech charge wasn't disclosed up front. I called for an explanation and have now been on hold for an hour plus.... "Customer service" isn't exactly the term I would use to describe this interaction. Still on hold an EXTREMELY dissatisfied with what feels more like bait and switch tactics. This is my "promotional" experience, so I can only imagine how they treat long time customers. I wouldn't recommend doing business with this company if you have other options...

Who has a data cap on wifi? My friends and I are paying for the fastest internet and they charged us for going over a 250 gb data cap that was probably in the smallest print ever in the agreement. They didn't give me a way to track our wifi usage until after our bill came in with $205 of over charge fees, for one month! Looking for a new internet provider,...

Really I have to give one star this place is a joke . Saying you used internet when a are on came threw and took out power for a day . Yeah that didn't happen. On top of that they just make up numbers on what you use so they can add more money to your bill. Well I will be shutting their service off . Save your money people...