Paradise Market — Local services in Maple Grove

WORST Russian Store and Customer service EVER!!! I used to go here all the time until an incident recently. I bought 2 lbs. of salami that we always buy there, as it’s our family’s favorite and spend $20 on it. When I got home and opened the salami, the outside looked BROWN and the inside was red (the whole salami should be red and not brown on the outside). I took a bite and spit it right out, as it had a strange taste and didn’t taste like it usually does. The salami was definitely expired and has gone bad! I called the store and explained the situation and the lady told me to come by the next day and they can replace it for me. I stopped by the following day and bright the salami to show her. She looked at it and told me that she called the owner about the situation and he said there’s absolutely no way that they will replace the salami and will not refund my money at all. She suggested she call the owner on the phone and I can speak with him. She got him on the line and I explained everything to him, to which he interrupted me and basically said I was whining about the product and he’s not going to do anything about it and that I can just leave the store and started yelling at me. I told him that it’s better if he were to replace the salami or refund my money instead of our whole family eating it, getting food poisoning and then us suing him and the store. To which he replied, “Sue me!” I hung up the phone and walked away. I will NEVER step in to that store ever again!!!! The owner doesn’t know what Customer Service is and that he runs a business in America, NOT in Russia!!!! Worst place EVER! Don’t go there!!! Be careful and watch what you eat, otherwise you could get food poisoning from expired items there, especially deli meat. Be...

A charming place to get all manner of food stuffs from the other side of the world. The staff working here are helpful even though me and my wife are not of the Russian, Ukrainian, Belarusian etc. Linneage. Even not being fluent in the language we were still suprised that the staff made an effort to try and help us despite a language barrier. The lovely woman working pointed out that spending 60$ gets you a free loaf of bread with your purchase; which again a lovely unexpected gift.

This was a great little shop for treats, meats, drinks and all manner of foods....

I would not recommend to buy anything that doesn't have a clear expiration date on it. I always bump into expired products. But that's part of the game 🙂. You gonna have a lot of unnecessary arguments if you want to return them. Prices are generally lower than in other European stores. Sausages that made locally are really good. Sometimes they have pretty good piroshki and shashlik. Several kinds of deli food is a big plus for this store. 3% fee for using a credit card is ridiculous, but when you don't have much competition you can do...