Aaaahhhhhh! We flew into Minneapolis airport after a long and exhausting day of delayed United flights and we still had a 5 hour drive ahead of us. Also this was at nearly 11pm. We hadn't eaten for 10 hours and I was craving pizza, but most places were closed. Pizza Man was open until midnight, even though it's a Thursday.
I ordered carry out online as we were driving out from the airport, and when we arrived 20 minutes later our pizza and wings were waiting, piping hot and smelling like heaven. I customized the pizza for half buffalo chicken and half meat lovers, and both were incredible. Hot, juicy, and loaded with delightful toppings, everything about the meal was phenomenal. The parmesan garlic wings were boneless, tender, and loaded with juicy sauce.
The price was a little on the high end, but that's because the food was incredible. Everything was completely worth it, and I'll definitely hit up Pizza Man next time I'm in Maple Grove area and...
Read moreI ordered a pizza. When my pizza arrived, my 12 year old daughter came to the door and the driver was extremely rude to her and told her that he was keeping the change. My daughter literally was in tears when we got to the door. She told us what happened and her dad informed the driver that he would not receive a tip in this case. The driver was rude to us and told him "next time I'll make sure im not only late but I'll make your pizza extra tasty" (in a sarcastic voice). My husband told him to leave our house immediately. We called to report the issue and the owner/ manager was extremely rude and told us he is his best driver and they never had a problem with the driver. We decided to call back the next day to speak to someone who can make sense of what was happening and again we were treated with no respect. I have never in my life experienced such horrible customer service and will not recommend ordering from the pizza man, maple...
Read moreThe "closing manager" (he would not give me his name) was one of the rudest people I have ever dealt with on the phone. I ordered a pizza for delivery online, and the pizza that showed up was not even close to what I ordered. I ordered a deluxe pizza with items taken off for my daughter's side. One hour later and the pizza, the delux pizza, less the ingredients I took off for my daughter's side. The manager wanted to argue with me about what I ordered and gave the excuse that they are not a corporate store, He did offer to replace the pizza but with an hour long wait to have pizza delivered, my 8 year old daughter would have already have had a different dinner. I hope that Darrin, the owner, is more open to having a discussion. If not, the credit card charge will be disputed. I did offer to have the refund my card, and they could pick up the uneaten pizza. The...
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