Metro by T-Mobile — Local services in Marietta

Abrasive and non friendly employees. When the associate would not answer if the store was a franchise or a corporate owned store along with the store number. I was hung up on several times. If you are a CORPORATE OWNED STORE YOU ARE OBLIGATED TO ENROLL CUSTOMERS INTO PLANS AS THE WEBSITE DEALS PROMOTION STATES. I will be getting the store number, associates, name, and the GMs name and will be calling corporate management. this is a total inconvenience for me and this is not the fist time ive had issues. Years ago I did the EXACT SAME PROCESS AT THE SAME METRO LOCATION FOR THE ADVERTISED PRICE STATED ON...

I just want to shout out Bernard and Danny for helping me out. My wife has had an IPhone 8 for over 10 years now and was in dire need of an upgrade. (No WiFi connectivity, poor call quality, blurry camera, ect...) I walked into the store and Danny helped me choose the correct phone to suit her needs. He didn't try to upsell or convince me. He just gave me the details about each option and let me decide what I though would be best. At checkout Bernard was EXTREMELY competent and helpful. He was able to clearly explain everything I needed to know. I'd absolutely recommend coming here!...

Jordan helped me so much I really appreciate him, he took his time and explained everything to me, was so nice and friendly I really appreciated him because I was so frustrated, my screen had cracked on my phone so I purchased a new phone and Jordan was right there to help and also he let me know I was eligible for an upgrade and gave me advice about adding insurance to my phone, which I knew nothing about. He was terrific, he even called the 1800 number and fixed my monthly rate because it was not correct, so thank you so much Jordan for...