NAPA Auto Parts - Third Coast Mathis — Local services in Mathis

Order part online. Unfortunately order wrong part. When I went in the , manager, started giving me attitude from the get go. I apologized for ordering wrong part, he proceeded to tell it wasn't his problem. When I ask how I could return the items, which I had not picked up yet. He proceeded to tell he didn't know. Mind u he is supposedly the manager. I ask for his corporate number he refused and called the owner, who instructed the " manager", how to simply cancel the order. The manager was the most unprofessional person I've uncountered in a long time . Need less to say I actually go there because theyare a smaller store than O'Reilly's or AutoZone, I support our smaller business. But never again will I step foot in NAPA IN MATHIS. HORRIBLE CUSTOMER SERVICE. MANAGER...

You want good service when you walk into an auto store? Well, this IS the place you want to go! Very helpful, one on one conversation. And they pay attention to what your needs are! If they don't have what you are looking for....just wait, they will find it for you and have it to you ASAP! Now this is good ol quality...

This place in Mathis is a great store with a friendly helpful staff...now the folks at the institute of precision pain management they are not helpful, they will lie don't care about their patients, and the Dr Liu , he's a sorry excuse for a pain management doctor. How you like...