Medford Company Store Estate Sales — Local services in Medford Township

extremely unprofessional behavior, treats customers poorly, responds to complaints with lies and manipulation, personal attacks on customers. I went to one of their estate sales where they had sky high prices on badly damaged collectibles. They made us wait in the cold for several hours while the employees waited in the nice warm house. They could have let the earliest first few of us warm up in the empty hallway- the rest of the sale was roped off anyhow. The hall was empty, and an employee was there all night. They were charging 45 bucks for items that in good condition you can buy on ebay for 10, and theirs were chewed by animals. This is no exaggeration- I have pics. Action figures with missing heads and limbs and no paint were priced higher than mint condition examples online. I offered to help them for free with pricing and valuation- I tried to be polite and diplomatic, pulling their cashier aside & saying it quietly, because I have worked with price guides in the past & have 25 years of experience. I felt bad for the other collectors in line who waited and drove so far only to be faced with terrible condition and preposterous prices. They would not haggle at all. The prices were firm. I later found out that they posted pics to a forum with collectors like myself long before the sale and were warned ahead of time that due to condition they were only worth 1-2 dollars each, except for a few nicer ones, which did not appear at the sale- they had picked them out & sold them prior to the sale. I drove 2 hours to this sale & waited in the freezing cold another 2 hours to be price gouged 45 dollars for 2-dollar beat up stuff. Yet I left them my contact info & offered to help, fearing they would not be able to sell it and it would land in the dumpster. If nothing else where there good spare parts there, which we collectors hate to see discarded. I waited 2 weeks, and they never responded to my notes. When I left them a similar bad review on facebook after giving up comunication, we caught them lying- they first denied any contact, then said they deleted my messages, then they copied & pasted part of my correspondence where I pleaded with them not to just throw the stuff out, as I was certain no one had bought it. They did this in an attempt to discredit me saying that I didn't get the toys I wanted, which is not true. I purchased 5 small items and parts for the same $ I would have spent online from the comfort of my home. I'm annoyed at the discomfort, the careless disregard for customers safety & health, and the greed they show the customers in charging 10, 20, and up to 45 dollars for items they knew were only worth a couple bucks due to extreme bad condition. I'm not alone in this- there were a few dozen people waiting in line at that sale who experienced the same. What hurts most is that so many of them say they will never attend another estate sale ever, all because of how bad the experience was at Medford's sale. I'm in the estate sale business myself, in another region. I do not service this area & have nothing to gain with this review other than warning others of the bad service and callous disregard for their clientele, both customers as well as the...

I purchased this gym equipment for $300 through an estate sale. An estate sale typically involves a homeowner selling their possessions on a large scale due to a significant life event. In this case, the homeowner had sold his house and hired an estate sale company to manage the sale of his belongings in exchange for a negotiated commission. As such, the estate sale company owner (Pam Scherzer) was the one listing the item on Facebook Marketplace.

The homeowner closed on the sale of his home, with Wednesday being his final day at the property. As a result, the estate sale ran from Friday to Saturday. I visited on Saturday, paid the estate company owner in full for the equipment, and committed to picking it up. After completing the sale with the estate company owner, I coordinated directly with the homeowner for pickup. I initially scheduled removal for Sunday but had to reschedule for Tuesday due to coordination issues because I hired professional help.

Unfortunately, my truck developed an alternator issue on Sunday and was unable to use my truck for the whole week. I attempted to cancel the transaction on Monday. However, the estate sale company owner refused to issue a refund, even though I had not picked up the equipment. I communicated with her professionally via text, but her responses were rude and uncooperative. She even accused me of extortion, claiming I was threatening her by mentioning the possibility of leaving a negative review—when in fact, I was simply trying to resolve the situation and recover my money for a purchase I could not complete.

The original homeowner was far more understanding. While a refund was not offered, he allowed me to come on Tuesday to attempt to disassemble the equipment and return the following day for pickup. Unfortunately, the equipment, which dated back to 2006, had outdated parts, and I was unable to remove it with the tools I had. Therefore, I needed more time and additional tools. The homeowner even tried to help me by attempting to resell the item to recover my money. Despite his efforts, I ultimately received neither the equipment nor a refund.

In contrast to the homeowner’s helpfulness, the estate sale company owner showed no willingness to resolve the issue. There was no mention in the advertisement that sales were final or non-refundable. I regularly purchase items from Facebook Marketplace, and in my experience, most sellers are flexible and reasonable when issues arise.

Based on this experience, I would advise others to avoid making large purchases from Medford Company Store...

Poor communication with sellers; received a text message that the sale would be within a two week window. A text the day before would have been considerate and professional. We would have never known the estate sale had even begun except for the fact that Mark had to contact me to unlock one of the bathroom doors that was under construction. Seems very sketchy when having an estate sale and the sellers are not even allowed to know the exact start date nor be on the premises! Why would that be??? A TV console that was clearly stated in the contract not to be sold but was sold! The only reason we still have it is because my sister went on EstateSales.net and saw that it was sold. I was able to text Mark and thankfully it was not removed from the residence yet. When asked direct questions on how much something sold for we received very evasive responses and a direct answer could not be given. To be fair my mother had a lot of things and Mark put a great deal of effort and time into organizing the sale. But overall when all was said and done not a good feeling!

August 24- I think Randall Poffo got it right! Here's a table that was at my mother's house, but a month after her estate sale, there's a table just like it painted green for sale at their antique store. Is this a coincidence?? I'll let it...