I'm so impressed with this office and thankful that I called them. My situation was unique and I have a lot to say about this clinic. About a week before I was due to move abroad indefinitely I was in pretty serious pain and made an appointment here. Obviously I was in a rush, and they booked me an appointment on the shortest of notice, no problem. Everyone I spoke to was helpful and efficient.
I had the good fortune to be seen by Dr. Samisch, who was patient, communicative, very thorough and efficient, and who has my highest unreserved recommendation. It turned out that I needed a root canal, several fillings, a fitting for a night guard, and a deep cleaning.. all in literally five days. Scheduling all of that seemed like it would be like the plot of a heist movie but it was totally seamless and I was humbled by how accommodating everyone was. The office staff went to great lengths to call around to find me an endodontist for the root canal on such short notice (while I was still in the office, I would add. Wow!) and even after securing me a spot at the first place she could find, which unfortunately was not in my insurance network, she assured me she was still looking for other options that might be in network. Truly above and beyond.
Got the root canal scheduled for Monday, followed by a visit to the office literally every day until the day before I left to get everything I needed done on time. They scheduled the crown fitting to be perfectly timed immediately after I would be finished with the root canal, Dr. Samisch made an impressive showing getting the moulding/fitting/temporary crown in place in time to send me to the hygeinist for a cleaning while I was still numb. The hygeinist was top tier and I was amazed at how thorough she was and I saw firsthand why they're not lying when they say routine cleanings are important. I was seen by another hygeinist the next day as there was only time to clean one side before the office closed, and while I saw a different hygeinist the quality of care was to the same standard.
Over the following three days I had the crown seated quite comfortably and four fillings, all with Dr. Samisch and each of which meticulously shaped to give me the most comfortable possible bite based on repeated impressions and my own feedback. The doctor listened to me carefully and accommodated every concern with unwavering thoroughness, taking as much time as needed to get everything just right, which ended up being quite a bit. Every assistant (there were a few over the course of the week and I regret that I can't recall each of their names) was equally professional and committed to getting my teeth in the best possible shape before I left.
I'm now settled in outside of the US and my teeth are doing great, to my tremendous relief. I wanted to take some time to be as thorough with this review as this entire office was at accommodating a tricky and time-sensitive situation with such professionalism, patience, and kindness. I chose this office because it was the closest to me, but I will be returning because the standard of care is second to none. ...I mean that literally. On my next visit back to Memphis, I'm literally going to book a cleaning and check up at this clinic. You can't...
Read moreAll my life, I dreaded going to the dentist. That all changed when I became a patient of Dr. Scott Edwards and his assistant Mallory. Coupled their expertise and disposition with the inviting ambience and the most friendly receptionists, I found it rather easy to dismiss my fears. I feel valued because of the excellent care I receive and the timeliness of their care. Never have I ever experience a long wait. Never have I left Dr. Edwards’ office disappointed. I leave better.
Six months later, my opinion has not changed. If it were possible to give 10 stars, I would.
WOW
How can one improve perfection? Well, Dr. Edwards and his staff, specifically dentist hygienist Kenisha and receptionist Rachel did just that.
I could have never imagine myself looking forward to starting my day off at the dentist’s office! Well, all that has changed.
It has been six months since posting my last review. Tell me: how does one improve on perfection? Are you familiar with the saying:”Good, better, best…..”?
I am declaring that Dr. Edwards and his staff are...
Read moreI ve unfortunately been to a great number of dentist and oral surgeon offices. Dr. Kemps office is very nice. The office is clean and there are enough clerical and support staff that the check in and check out is very efficient. The pricing for the minor work I had done is fair for the market. Dentists are like tattoo artists, you really don't want the cheapest one out there because you probably aren't getting the skills and experience of an established professional. Good work is not cheap and cheap work is not good. This office does show it is firmly high end in patient care. It s small touches like the ceiling tiles above the patient chair being special decorated tiles so you have something interesting to look at. Dr kemp is as gentle as a dentist can be and I appreciate his clear discussion about treatment options. Parking is easy and free and his office is located on the first floor so it is ideal for anyone with mobility issues. If you are looking for a new dentist Dr Kemps office is...
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