Barking Dogs Self Wash and Grooming - Mesa — Local services in Mesa

In a world where the bond between humans and their canine companions is cherished, Barking Dogs Dog Wash emerges as a beacon of unparalleled service, innovation, and genuine care. My recent experience at this establishment transcended conventional expectations, weaving together a tapestry of exceptional service, an innovative self-service dog wash, and a level of genuine care for our dogs that resonated with me on a profound level. Prepare to embark on a journey through a dog-centric oasis where every wag, every bark, and every splash of water contributes to an extraordinary canine spa experience.Exceptional Service:Barking Dogs Dog Wash redefines the paradigm of pet care with a commitment to exceptional service that leaves an indelible mark on both pet owners and their furry companions. From the moment you step through the doors, the atmosphere exudes a sense of warmth and hospitality. The staff, a harmonious blend of professionalism and passion for pets, transforms every visit into a celebration of the unique bond we share with our dogs.The dedication to service excellence is evident in every interaction. The knowledgeable and attentive staff take the time to understand the individual needs and preferences of each dog, ensuring a tailored and comfortable experience. Their genuine enthusiasm for animals creates an environment where pets and their owners feel not just welcomed but truly valued.The grooming services offered at Barking Dogs Dog Wash stand as a testament to their commitment to quality. Each pet is treated with the utmost care, and the skilled groomers employ their expertise to enhance the well-being and aesthetics of our furry friends. It's not just a grooming session; it's a personalized spa experience crafted to cater to the unique requirements of every dog, regardless of breed or size.The efficiency with which the grooming services are executed does not compromise on the meticulous attention to detail. From nail trims to luxurious baths, the entire process is orchestrated with precision, leaving pets looking and feeling their best. Barking Dogs Dog Wash effortlessly elevates the grooming experience from a routine task to a pampering session that both pets and owners eagerly anticipate.Innovative Self-Service Dog Wash:A true standout feature of Barking Dogs Dog Wash lies in its innovative approach to pet grooming with the introduction of self-service dog wash stations. This ingenious concept empowers pet owners to actively participate in the grooming process, fostering a deeper connection with their dogs. The self-service dog wash stations are a testament to the establishment's forward-thinking approach and dedication to enhancing the overall pet care experience.Equipped with state-of-the-art facilities, the self-service dog wash stations are a haven for pet owners seeking a hands-on grooming experience. Adjustable water pressure, premium shampoos, and ergonomic tubs create an environment where pets can be bathed and pampered with ease. The thoughtful design of these stations takes into consideration the comfort and safety of both pets and their owners, elevating the self-service dog wash to an immersive and enjoyable activity.What struck me most about the self-service dog wash was the inclusivity it offered. Whether you are a seasoned dog owner or a first-timer, the user-friendly setup ensures a hassle-free experience. Barking Dogs Dog Wash provides a comprehensive array of grooming tools and products, allowing pet owners to tailor the grooming session to their dog's specific needs. It's a masterstroke in pet care...

So I had an appointment for earlier in the day and called to have it rescheduled for later in the afternoon. Before I brought my dog in I called ahead of time and informed them I was 15 mins. away so to make sure they could still take him and they told me to go ahead and bring him in. Once I got there nobody could recall who I talked to and nobody relayed the message because they said they had a shift change. So I was stuck there arguing with two females who increasingly irritated me with excuses. I asked for the supervisor and they told me Veronica would be in in the morning and that no I could not have her number and if I wanted to complain I had to call back in the AM. Needless to say I was pretty mad when I left. Poor customer service!

UPDATED RESPONSE: Thank you for taking zero responsibility. Everyone go look at the other reviews and understand who you are leaving your loved one with. This place is full of excuses and loves to point fingers back at every negative review rather than taking responsibility for their poor service. I just left this review and you weren't there and there's no way you saw any camera footage, but if you had you would have seen your employees gathering around me and arguing. You really think anyone is going to look at this as anything other than you doing damage control? Everything you are saying is hearsay from your juvenile employees who took zero responsibility. Please go look at the other responses from the other negative reviews and you will see a pattern. If a customer was disappointed then they blame the dogs attitude or the owner.

ADDITIONAL UPDATE: So now the owner decided to call and bargin to get this situation resolved and to get me to remove my review. No this review will stay up and next time apologize for your incompetent employees instead of throwing allegations out there about myself when you weren'teven present. Don't call me back with your little temper tantrum trying to resolve this situation after you insulted me in your response. You're a liar and you have no concept of customer service. Good luck running this company...

I was very disappointed. I am new to the area (3 weeks) and was looking for a pet store with the name brand of food that I have been using. I wanted to switch to a different brand to benefit my dogs. But didn't know were to start. I was greeted with a "Hi" when I walked in, but then continued there conversation amongst themselves. 20 minutes later, after going through several bags of the different brands, reading the ingredients etc. I just decided to stick with what I know, no one came to ask me if I needed any help. I didn't feel the need to ask for help, because that's the number one thing an employee ( in a good store) should do. Or at least that's the way most stores are. Especially if they want repeat customers. I chose 2 bags (30lb and 26lb) and of course everyone was chatting at the register with regular customers picking up their dogs ( the other register was for "grooming check in". Finally, after several minutes of me standing holding the 2 bags of dog food, I was asked if I needed help, she would take the bags so I could walk around to the other side. Finally, $99.00 later, she asked if I needed help taking the bags to my truck. I just told her that I would make 2 trips. I certainly didn't want to interrupt the comradery with the other regular patrons in the store She said "Okay, have a nice day" and went right back to the other customer. Clearly this is not a place I want to do business with, because I am not a regular customer. I will NOT...