Creations The Florist, Inc. — Local services in Metropolis

I have been a satisfied customer since Karla and Lisa opened Creations thirty something years ago. They have helped me with funerals, proms, outdoor Christmas decorations and many other events. A couple of years ago, I brought in an antique vase I had purchased in Alabama and took it to Creations immediately upon my return. I couldn’t wait to see what Karla would create. She worked her magic and the vase with the new floral arrangement is currently displayed in my living room. They are currently helping me decorate for my daughter’s upcoming bridal shower. Creation’s is my go to place and will continue to be in the future. In addition, Karla and Lisa could not be more pleasant and helpful. I always walkout the door pleased with my purchase and feeling that they value me not only as a customer but as a friend. Metropolis is fortunate...

They couldn't fill my order.

Wait, is this a 5 star review or a one star?? What's happening? Has the world gone mad?

Not at all! 5 stars it is, and I'll tell you why:

I placed my order last night for the wife's birthday today. When they arrived to work and got the order in shop, they discovered that my wife's office was outside their delivery area. Not surprising, as the drive is not a short one and I live in a flower desert. Rather than just walk away from the service and refund my money, she took time out of her day to call THREE other florists in the area to find one that could fulfill my order. Who does that??

They couldn't fulfill the order, and that I totally understand. BUT, she went above, beyond, over the rainbow and through the eye of the needle to make sure that my wife felt special for her birthday. 50 stars,...

I called a little bit ago and spoke with the owner. What a delightful person to talk to. I could have talked All day long. Glad to know that this is a locally owned shop and not some order gathering nonsense like Avas flowers, or other companies that just give florists the rigmarole. I collect Thomas Kincaid cottages, and they had several that I had not been able to purchase in years past. They pulled these items for me. My partner stopped by to get them and it’s just been a great experience all around.. Thank you to creations for great customer service and for being a long-standing...