ZD USA Electronic Repairs Inc. — Local services in Miami

Update: Owner refused to repair the remote because he didn’t like the below mentioned review. I have asked him for a refund and he’s acting entitled. I don’t understand, why should I give you a good review if you can’t even make a basic repair. Please go and learn some basic electrical stuff. I have added a screenshot.

Old review: While the owner seems to be a sweet person, I found the work highly unsatisfactory. I took a PCB board for a minor soldering job, and the repairman (a senior person) was reckless with it and burnt the copper circuit and the wires on the board.

Ideally, when you solder something, you're required to be gentle, clean it properly, be careful with the solder's temperature, add flux, and test it. Despite paying USD 50/- for such a minor job, none seems to have been done, and the table's remote still does not work. The repairman said that he ended up damaging it, but the owner dismissed it as a non-issue.

I do not doubt his intentions, but if you do not have expertise, you should not merely take up work to make quick bucks. I am left with a dysfunctional 300$ standing desk frame because the PCB circuit was burnt due to someone's unprofessionalism. Extremely disappointed.

(I will update the review, should the circumstances change.)

Update: I got a notification that the owner responded that it was manipulated- your repairman literally said that the copper circuit ended up getting burnt while soldering, along with the wires insulation- he literally showed you the other printed circuits. Yes they are electronics and that is EXACTLY when I paid you $50/- (a supposed expert)- to be CAREFUL; otherwise, I could’ve done it myself by getting a gun from Amazon. Regulating temperature on a soldering gun- even a school kid knows that. Waste of cab money, $50/-, time and the...

Estafador y cero profesional.

Mario recibió nuestro televisor y cobró $70 por la revisión. Posteriormente, cobró $270 por la reparación, más un cargo de tarjeta de crédito, lo que sumó $280 en total por la reparación, además de los $70 iniciales.

Tardó dos semanas en darse cuenta de que su diagnóstico estaba equivocado. Un mes después, recibió la pieza que supuestamente solucionaría el problema, pero no funcionó. Casi mes y medio después, nos informó que el televisor no tenía reparación y que debíamos pasar a recoger el televisor y el dinero en efectivo, en lugar de hacer el reembolso a la tarjeta. Durante todo el proceso, fue grosero y tuvo una pésima comunicación.

Aproximadamente 10 días después, intentamos coordinar la recogida del televisor y el efectivo, y nos pidió que confirmáramos antes de ir. Acordamos ir el viernes, pero cuando llamamos para confirmar, no respondió, y después dejó de atender nuestras llamadas.

Un mes después fui personalmente. Mario alegó que, como habían pasado más de 30 días, no podía devolver el dinero, aunque el contrato especifica 30 días después de la reparación, que nunca se realizó. Además, imprimió y firmó un documento con una fecha arbitraria, sin ninguna firma nuestra que corroborara la fecha. No solo no hizo el reembolso, sino que también cobró $50 por las piezas que nunca usó.

Finalmente, se negó a devolvernos el dinero completo, argumentando que habían pasado "más de 30 días", y ofreció solo $100 de los $280 que debía.

Este problema refleja la falta total de profesionalismo, mala comunicación e inflexibilidad de Mario y de ZD USA Electronic Repairs. No recomiendo confiarle ningún equipo.

Scammer and highly unprofessional.

Mario received our TV and charged $70 for the inspection. Later, he charged $270 for the repair, plus a credit card fee, bringing the total to $280 for the repair, in addition to the initial $70.

It took him two weeks to realize that his original diagnosis was incorrect. A month later, he received the part that was supposed to fix the issue, but it didn’t work. Nearly a month and a half later, he informed us that the TV was beyond repair and that we needed to come pick up the TV and the cash refund, instead of refunding the amount to the card. Throughout the process, he was rude and had terrible communication.

Approximately 10 days later, we tried to coordinate picking up the TV and the cash, and he asked us to confirm before coming. We agreed to go on Friday, but when we called to confirm, he didn’t answer, and then stopped taking our calls altogether.

A month later, I went in person. Mario claimed that because more than 30 days had passed, he couldn’t refund the money, even though the contract specifies 30 days after the repair, which never took place. Additionally, he printed and signed a document with an arbitrary date, without our signature to confirm the date. Not only did he fail to issue the refund, but he also charged $50 for parts that were never used.

Finally, he refused to refund the full amount, claiming that "more than 30 days" had passed and offered only $100 of the $280 he owed.

This issue highlights Mario's complete lack of professionalism, poor communication, and unwillingness to be flexible. I wouldn’t recommend trusting him or ZD USA Electronic Repairs with...

Me siento estafada y con mal servicio…

El sr Mario me atendio desde el primer dia, le di un deposito de 70$ para el tv y en 5 dias estaria listo, resulta que no tenia idea que tenia el tv, me pidio mas tiempo y me cobro 200$ mas para comprar las piezas que iban a resolver el problema , lo cual nunca paso , se tomo mas dias y no arreglo el tv , termino diciemdome que iba a devolver las piezas y cuando a el , le reembolsaran me devolveria el dinero, llame en varias oportunidades y fue muy grosero por mi insistencia , finalmente acordanos ir a buscar el dinero y el tv ( que no tiene reparacion) yo no fui esa misma semana y despues no me atendia el telefono , en vista de eso fui hasta el lugar y me dijo que habia pasado mucho tiempo y el ya no me podia devolver el dinero , porque me habia pasado del tiempo que tiene estipulado, no entiendi, el se tomo mes y medio en algo que segun contrato eran 5 dias y yo espere , pero el no me pudo guardar mi dinero , es un ESTAFADOR y NO DA BUEN SERVICIO .

No se les ocurra llevarle ningun artefacto al sr Mario es un MAL EDUCADO Y GROSERO

I feel scammed with bad service ... Mr. Mario attended me from the first day, I gave him a deposit of $ 70 for the TV and in 5 days it would be ready, it turns out that he had no idea that I had the TV, he asked me for more time and charged me $ 200 more to buy the parts that were going to solve the problem, which never happened, he took more days and did not fix the TV, he ended up telling me that he was going to return the parts and when they reimbursed him he would give me back the money, I called several times and he was very rude because of my insistence, finally he agreed to go get the money and the TV (which cannot be repaired) I did not go that same week and after that he did not answer the phone, in view of that I went to the place and he told me that a lot of time had passed and he could not return my money, because I had passed the time that he has stipulated, I did not understand, he took a month and halfway through something that according to the contract was 5 days and I waited, but he could not keep my money, DOES NOT PROVIDE GOOD SERVICE. Do not even think of taking any device to Mr. Mario, he is RUDE...