WayForward Resources — Local services in Middleton

WARNING!!!! TO ALL INCOMING VISITORS, You will have to wait in line until it opens. Meaning, if You show up 3-4 hours prior. You can no longer hold your spot in line. (like using a chair or what have you) You will have to wait outside in line until it opens. (the time of post this review, the temperature is 35 degrees or maybe colder) Risking your health for food. The day I visited it was 35 degrees, my mom and I woke up at 4:30 am to arrive at wayforward location in Middleton at 5am where the pantry opens at 10 am just so we could have a good spot in line (5 Hour wait). We place our chairs in line just like everyone else, just like every other time. While waiting inside my car, just to find out at 8am that our chairs were taken inside the building. I was confused because the same people that were ahead of us were sitting in their chairs, directing that the staff taken our chairs inside the building and that we would have to go all the way to the end of the line, which at that point, people were laughing at us and there were around 30 - 40 people in line, even after waiting 3-4 hours already. The reason I'm posting this review is that. Even if we were to go back to the end of the line, which is cruel and unusual, it's 35 degrees outside! It's very cold, to be waiting in line for hours. My mom has health conditions which is why I take care of her. So, to be outside that long in the cold. I don't think that's humane and I feel as though people are risking their health for food, (a monitory gain) the same people who are impoverished and struggling to make ends meet. Who really benefits from this new policy? Not good. The...

This place is definitely a ministry to the people of this area. Their services are so much broader than simply being a food pantry. They helped me with unexpected car repairs I didn't have the ability to cover. I would have had a very difficult time getting to my doctors appointments without my vehicle! I don't know even know what things they all offer here. They offer so much here that doesn't apply to everyone. BUT it helps those that do need it so very much. The food pantry is the kind you go through with a volunteer who tells you, based on the people in you home, how many items you can choose from different categories. The pantry alone is a life saver and I'm super greatful that they do offer so...

This is an incredible resource for the community of Middleton with polite and caring volunteers. One of the only places you can visit daily ! With that said , I have noticed that there are a group of the same people that stand in line hours before it opens. I have stopped using the pantry for the time being because EVERYTHING is taken by the time I get there. They also have free clothing ! But the issue is the same. It feels like a mad dash to get anything. I hope that the leaders of this organization change some of their policies, as I’m sure they have also noticed these issues. Placing limits on frequency is okay ! And will help a broader...