The last week I have switched up from Starbucks in Middleton to come to moka in Middleton . I wanted to try something new and fast. All week my same drink has been different prices. I have been ordering a Carmel latte with Carmel sauce substitute and Splenda. Today my drink was the highest price yet!!! $7 today instead of $5ish to $6ish like the rest of the week. The barista argued with me back and forth explaining the prices of everything yet I told her that's not the problem. The problem is my drink is the exact same as yesterday and $2 more with YOU today! She did not honor it and kept arguing with me. A little snotty cocky girl that seems like she may be in a manager role bc she labeled the other baristas "her baristas". Then only to drive away and my drink wasn't made right or even stirred !!! So I couldn't even drink my coffee on my morning drive bc it tasted awful. Yesterday my drink also wasn't stirred and all the Carmel was at the bottom. I've been a barista several times in my life time and a waitress. This girl this morning with all back and forth and not honoring the customer and also making my drink wrong ...I wouldn't recommend this place . I'll be back to Starbucks tomorrow where it's cheaper and the baristas...
Read moreI have lived in Middleton 4 years now and this morning we decided to go to MOKA for the very first time ever. I am working but my mother went and we will NEVER go back! She let the young lady know it was her first time and she may have some silly questions. We were confused that the oreo LATTE was under the "blended" section and was not sure if it was like a frappuccino and the lady said "yea that's why it says blended" Okay RUDE. Then at the end proceeds to ask "is a 10% tip okay?" Since when do you ask for tips rather than provide great customer service and be rewarded in a tip? Coffee is great but had that have been me there vs my mother, she would have not been happy with my response. If you do not like people, customer service is not for you and maybe you should consider looking...
Read moreGot a basic vanilla latte.. Price was standard, service was friendly and quick. But, that was the least vanilla, or coffee, tasting latte I've ever had. Best thing I could think of was that it tasted like raspberry tea. No one else was there ordering so I don't think they made the wrong drink. No idea what happened but I couldn't finish the drink, tasting...
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