Verizon — Local services in Mifflinburg

Dealing with Steph seemed great at first, like all other reviews below. I even gave her a 5 star review for verizon. It was after the initial visit that things went down hill. She told me I was getting $700 back for my old phone plus another offer that they accepted in my account. First visit was may 2021, today 2-10-2022, I finally was able to get customer service to accept close to the same amount in my account. I was lied to. I tried reaching out over 10 times and stopped in 3 times over this period as I know people have busy lives too, and didnt want to be too much of an annoyance. I got no response and no update on where the money was that my account was owed, and more lies on why nothing was happening with the money.. this was a terrible experience. Thank you to the customer service representative from NC that helped get...

When dealing with Russell Cellular in the past, it has been hit or miss with the staff. Today my husband and I brought in a very challenging problems. We were met by a very knowledgeable woman named Jen who worked very diligently to resolve our issue. After numerous phone calls to the cosby where we were trying to port a number from to calls with Verizon, Jen worked through each issue as it arose with a cheerful nature. When the issue couldn't be resolved by closing time, Jen made an appointment with us to return the following day to continue the resolution of the issue. This bright young woman is truly committed to her job and customer satisfaction. If everyone had this woman's work ethic, the marketplace would be a better...

Wasn't too sure, at first. The door says they open at 9. I pulled in at 9:30 and the door was still locked. I left and came back an hour later. When I walked in, the person at the desk said someone would be with me as soon as they're available. I was the only one in the store. Five minutes went by before someone came out while the one behind the desk sat there! The salesman that finally helped me was very knowledgeable and answered my questions enthusiastically. He went above and beyond in giving me answers and suggestions! In summary, don't expect to be taken care of quickly, but you'll get good support...