Aaron's Rent To Own — Local services in Milledgeville

I got an email and text sent to me from the corporate office saying that I could get whatever I want for $1.00. I went online and decided to get a laptop and pay $25.00 which I had to start a new lease, I already have a few things with them now. I started a new lease paid the $25.00 from my debit card signed up for ezpay like I have with my other items. Called the store in Milledgeville Georgia and spoke with a young lady named Jasmine which she is rude, I had many arguments with this young woman bc how she treats customers. I called up there and asked to come and pick up the laptop this young lady had an attitude told me no, and hung up on my face. My next payment on that lease is on June 1, 2024. So I called corporate office and put a complaint in on her. So now I'm waiting for someone to call me back about the item I purchased from that store, Be careful if you go to the store in Milledgeville Georgia. I'm not sure if I got screwed out of $25.00, also there is still a open lease which they will take a payment from me on the 1st of June from my account. Also I can't tell you on how many complaints I put in with corporate office on this rude girl Jasmine. Stay away from the store Milledgeville, GA she is the account specialist, she is telling the customers she is the manager which she is not. Aarons needs to let this young lady go she is bad for business. She is like a child she will hang up on the customers and how she talks to customers smh just bad for business. Name on my lease is...

Went into the store to get a kitchen table and chairs. They had a sale going on for zero dollars down I went and started asking questions about getting the item and the delivery fees. Customer service representative. Her name begins with an E was extremely rude and disrespectful to potential customers in front of my children, this is not the first time that I went into the store and had this experience with this specific lady. I did not get the merchandise because she told her manager that because I was asking questions about how you guys service work and That I was getting on her nerves and she did not want to deal with me. Explain to her if she does not like her job to find a new one because customer service is not a field. She should be do not know how to talk to customers I have called corporate and put in a formal complaint, I will not be doing business with this specific business because of the service that I have received they do need to send their staff to some sort of training or hire new staff. Everyone down to the manager and the staff workers are rude and disrespectful there was actually one lady that was nice , I don’t know her name, but she does have short dreads. Everyone else needs to be fired...

The end of October 2023 I went on line ordered a washing machine from Aaron's. The first week you pay .01 so I know I would get paid again for 2 weeks I paid the second week a head of time. 2 weeks later I still haven't heard from them or received my washer. I was told they canceled my lease & refund would be issued in 7 days. I never received my refund & the store called me telling me I'd receive washer today between 2-6pm. I told lady I had been waiting refund cause they said they canceled it. She goes u don't want washer then .. I told her yeah I do if it's gonna be delivered..While finishing up she said you late on your payment. I told her I wasn't paying anything else until I receive washer she said she understood... so needless to say today it didn't get delivered I was told once again lease was cancel. I told her that was twice I want my refund. I got a slight feeling once again I won't receive the refund & that...