Ocean Supermarket — Local services in Milpitas

2 wks ago my mom went to brought a package of dry noodle. In front of the package it label product of Vietnam. So my mom thought it was safe since most product made in china always mixed with toxic and chemicals in any food . However, after my mom cooked the noodle and drain it out, the noodle look kinda yellow and black fade with black color. I immediately stop everybody in the house not to eat the noodle. And then I look in the back of the package, it says, "made in China". Furthermore, it also warning birth defects and cause of cancer which frightening to everyone in my family. Next day, I came to store to confront one of the Manger there but not to demand money back. When I try to ask her to explain why you guys import harmful stuff like this for sale, without saying a word, she told me everything in this story has a warning label for toxic, and I was like..so she refused to answer my question and I really didn't want to make a scene. Therefore, I left and I will never go back to this store or any supermarket that run by the Chinese owners.I personally believe that the Chinese in general most of them are very dangerous creatures, they are not human beings. That's why...

AWFUL, TERRIBLE CUSTOMER SERVICE!! 😡 I wish I was able to take a photo of the mango I bought, which looked good outside but was rotten inside. When I went to the store to return the $6.99, 4-pack rotten mangoes, the Vietnamese cashier started yelling at me, telling me produce items are non-returnable. Even after I already explained that I did not eat it, and some of the rotten half of the mangoes we accidentally threw away because in Milpitas, we throw compost in a separate thrash container, the cashier kept talking VERY RUDELY in her native Vietnamese language. I told her that she was very RUDE, and I'm NOT GOING BACK to Ocean to buy groceries ever again. Do better, Ocean Supermarket. These are hard times! Giving $6.99 back to the customer's account is the right thing to do when your merchandise is rotten. I wouldn't be coming back to your store, wasting my precious time to return something if it wasn't really bad. And train your cashiers well. They have anger management...

My mother and I were having a conversation today and she told me that my sister had went to Ocean Market last week to get some bananas. My sister only wanted a few bananas instead of the whole bundle, and when she went to go pay for them the cashier told her that she couldn't buy only few bananas; then the cashier went and told her store Manager. The manager came out and started yelling at my sister in front of other customers. My sister put the bananas back. First of all I have never heard of such a thing. Second. The store Manager was very unprofessional on how he handled the situation. Third, if the store Manager doesn't want customers to buy only a few bananas; then he should have a sign displayed saying that. I am going to find out where I can make a complaint ...