Emerald Jewelry & Repair — Local services in Milwaukee

If you are considering this business for getting work done on your jewelry please know that they don't seem to care about their quality of work and will charge you all over again if their work falls apart even after just one week.

I give one star because although their prices are reasonable their business ethics are not. My spouse bought a ring for me this past Christmas that needed to be resized. It was brought to Emrald Jewelry & Repair. It is now less than eight months later and their soldering has come apart. We took it back in to have them fix their shotty work and they wanted to charge us again!! Had they done it right in the first place it wouldn't need to be fixed. I mean, it should have lasted at least a year before falling apart. I now know they don't care to guarantee their work for more than a week, but had I kown that beforehand I would have spent my...

I have had my ring sitting in a drawer for over a year everywhere I took it they said they weren't able to upsize it to my finger size because the band is to thin. Well I took a chance because my mom recommended them and this is the ring my grandma gave to me for my engagement ring. Welllll. My grandmother would be proud this shop did what other shops refused to do and all within a day!!! Perfectly sized and they polished the ring so it looks brand new which is highly impressive as it was on my grandma's finger for 13+ years. I will recommend this place over and over again they did what everyone else refused to now I have my dream ring ♡ Thankyou to the man who took the time and effort to resize and polish my ring this ring means more to me than anyone would...

I took my grandma's pearl necklace here to be restrung. I never received a call that the repair had been completed and completely forgot about it. Almost a year later I went back in to see if he still had the necklace, and he asked if I had the claim check, which I did not. I gave him the date and my name and asked why he never called. He laughed and said he doesn't call people when their repairs are done and asked if I was an adult. When I answered yes he laughed and said then I should take responsibility with my things. I still never got my grandma's necklace back, but I will definitely be more responsible and NEVER take anything to this...