Well after figuring out that MANY of the pictures that this bakery put up on their DoorDash, UberEats, Postmates, etc are not their pictures of their bakery products AND after reading the REAL reviews on GoogleMaps...I won't be risking money on stale, old, spoiled desserts. I'd never order anything for a special occasion from here after reading the LARGE amount of customers who've been given things they didn't order, very sloppily done, everything is never done on time...always late...AND on top of that they get upset, angry, & very rude to the customers that are waiting on late products just to see they weren't decorated or flavored as they'd been ordered. Who does that? Everyone also complains they have very little to choose from in the store. I'm not sure how they're still in business. If you're getting this many complaints & this many upset customers over a several year period of time....it's YOU...not your customers who are in the wrong. They're clearly not interested in changing how they do things to improve customer satisfaction so why would anyone keep giving you chances? I have a terrible feeling some of the 5 star reviews aren't authentic. I hate to say something like that...but it sure seems suspicious. Do better! Care about the products you put out & the customers that come to you for what you say you can do. If you can't do that then find something else to do...being bakers...
Read moreI showed them the picture of what I wanted and specified the colors and how I wanted it decorated. Was told that they could guarantee to do it how I wanted without a problem. I ordered a tres leche cake half strawberry and half pineapple filling. The decorations where suppose to be white buttercream with a rose gold drip and Real pink Roses on the side and bottom. I got a horrible cake with an orange drip and horrible cheap flowers on the top. The owner was rude and sarcastic. I once again showed him the picture of what he was shown the day I ordered and had the audacity to tell me that that was not do able. So he did that. If you are not able to do something why not let me know they day I place the order? It was my grandmas 75th and clearly late to get another cake. So he tried to “fix it” but still look ugly. I took thinking maybe it would take good. Wrong, the cake was disgusting as it looked. The filling was barely any and it was not how I asked for. The inside was all mushy, falling apart, no one liked it. Waste of money and will never do business with someone who clearly doesn’t take his own business seriously. Worst cake place. Save your money and run...
Read moreIf I could give this place zero stars I would. My aunt ordered a cake for my uncles wedding from this place that she paid $1,000 for. While the cake looked nice visually, it was the driest, nastiest I've ever had! My aunt was so embarrassed! It literally crumbled apart when you put your fork in it and had no flavor whatsoever. It was supposed to have fresh strawberry and custard filling in the middle and there was barely any filling at all in comparison to the thick dry cake and no custard at all. Then when my aunt when in to complain yeseterday he had the nerve to say that he told her if we wanted to add filling that the cake would be dry. Who would move forward to pay $1,000 for a cake after being told it would be dry?? Not mention we've had dozens of cakes with strawberry and custard filling that have been delicious. THEN he told my aunt that she told him she didn't want custard and that it was on the receipt. My aunt asked to see the receipt so he went to the back then came back and said he must've threw it away. My aunt should have had some of her money refunded because he completely lied about EVERYTHING. DO NOT GIVE THIS PLACE...
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