I had the best sales person and the best of everything this store really help you to feel satisfied with your purchase they want you to make your choice and then they help you to put it into action satisfaction guaranteed šRovelle Young hats off to you.You are the greatest. And if your salesman is off and you call or go in store they handle everything to perfection as if they was your salesperson now that's the team work šŖIvan Smith is number 1 for satisfaction.Guess what am not done yet ,I will be back. Hope I can make myself wait untill this purchase is paid for.I already added two more items,so now am taking a break,until paid then am going back.Thats my next move. The two helper with my sale man they are real helpers the front store worker don't no their name but you two are so...
Ā Ā Ā Read moreNever again. Bought sofa and loveseat over $5,000. Also purchased $350 furniture protection plan. Stitching started coming out less than a month after we recieved the furniture. It's definitely a factory defect, but either way we have the insurance on it. Not even one call back from Ivan Smith. It's been close to a month now. We've called just about everyday and even went back to the store. Very disappointed. Update: Someone finnally came to fix the stitching in the sofa 7-2-20. Didn't have the same color thread and says he can't get it. Found out that they do have the thread. Waiting on repair person still, as of 7/14. Update: As of today 8-10-20, still not repaired. This has been going on for 5 months now. I'm going to give them one more week, then I'll contact a lawyer. I will...
Ā Ā Ā Read moreTy so much for being so good to us for nearly 35 yrs now. Even our grown children, who grew up in a house full of Ivan Smith furniture and appliances, now shop at Ivan Smith and love our Minden Ivan Smith store as much as we do. A few months ago we bought an air conditioner. It had a defect, which can happen anywhere, but Tony worked his tail off n made it all good. When we returned, from being out of town, Tony had it ready n waiting on us. We just purchased a refrigerator and recliner n couldn't be more satisfied with the products, the friendly helpful kind and patient service and the great delivery service we received. By the way Tony is AMAZING. Our whole family think the world of him. He treats everyone like family. Ty again Ivan Smith. We will be back. Richard n...
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