Home Choice — Local services in Minneapolis

Great costumer service till 12-17-19 I can see why people started to avoid this place I took away two stars because of a phone call I received when I was at work during a very busy meeting with my management and my phone picked up because it was connected to my headset I explained as quickly as I can that I will be in Friday to pay my account up and my phone once it was out of range of my headset because I was entering a meeting and didn't have my phone on me it disconnected the person that called me back was very rude and very misunderstanding I called back and told them they can pick up their stuff at my house by 4:00 p.m. for somebody that pays that actually pays them and is only $55 and some change behind very rude very very rude I think at this point I will no longer be doing business with this location because as a location that knows me very well and knows the contract was set up when I was on a different pay period and now that my pay period has changed and I explained that to them and they were very understanding then but now they have gotten aggressive I can see if I missed a few payments but for somebody that's never behind really a week I always come in and pay before it hits two weeks for somebody that's not far behind at all and always comes in with a smile and a joke thanks to a worker named Shay who always bugs me but understands and is never rude for whoever called me from this location hope you can read this hope you can understand for $55 I'm not dealing with the b* you can come get your stuff anytime you...

Whoever this Erica woman is, she is very disrespectful over the phone. Idk if shes a new hire or what.

All around terrible experience with this particular account due to her unnecessary and unprofessional attitude. Ive been doing business with this store for almost 2 years now and have never missed a payment. On due days, she calls peoples references in a harrasing manner, acting like some sort of mob collector, and is incredibly rude and condescending to them, all before even attempting to contact the actual customer. I will likely be canceling whatever contract that I never signed because their printer wasnt working, and return whatever product they still have yet to even...

My husband n myself paid off our furniture however two months before it was fully paid off, we realized our dressers wasn't brand new yet we paid brand new prices. Now, they aren't answering their phone. And it took them 6 months before my son got his queen size bed frame, they had to return the one I ordered because it didn't have all the parts. They gave me his bedframe in a heavy tall box and didn't...