Well I was really hoping for a relaxing day, but I did not find it here. To start, the robe.... scrachy and hideous. While I was in the sauna enjoying the calm music, an employee came in and dropped boots on the tile floor, scared me half to death I thought the sauna broke or something. Ok whatever, moving on. The massage therapist came in to get me and I followed her up the stairs to the room. I asked her how she was and she said "just ducky" ??? Ymm ok awkward... I stated that it was a bit cold in there and she replied that it was because I just came out of the sauna, ok I can see that. As the massage began it was a very light for my preference, so I told her she can use more pressure. She then told me that to much pressure around the lower back and hips can cause problems. For one, I've had several massages and usually deep tissue massages, I didn't ask her why not, I'm telling her what I want. After she finishes with my back she offers me a hot towel and I accept. She moves on to my legs, after she finishes with my one leg I ask her to remove the towel on my back because it was wet and now cold. She tells me that she usually takes it off after she is done with both legs, AGAIN I did not ask for your opinion or how you "usually " do it. I telling you to remove it! Throughout the whole 50 min, I could not relax due to the employees in the nail salon being sooo loud I could hear there whole conversation. You could hear everyone walking up and down the hall keys jangling as they walk past, and the person in the next room restalking their drawers and taking out the trash. I left so annoyed and even more tense then when I went in. I will never be back to this...
Ā Ā Ā Read moreI booked a app. For a lash lift and tint. I paid a $90 dep. that they require even before your service. I went to the app. I decided to get a brow wax and tint. I was a little apprehensive about the eyelash lift and tint. I told the girl I didnāt want it and she said Iād lose my $90 dep. so I said maybe Iāll reschedule and get a full set. As she advised the tint leaves in one week. That my eyes had to be very still if I opened my eyes would be burnt. I had coffee that day so I said if Iāll lose my money Iāll just reschedule and Iāll use google and decide if I want a lift and tint or a full set. The girl doing the lift and tint never had the service done, and it seemed like a waste of money since the tint only stays a week. I said I was leaving to Denver and not sure if I could follow through w my app. She said to just give a 24hr notice. I canceled my app The same day as I made the app. Giving 24hr notice. A few days later I was charged $175! I also paid for my eyebrow tint and wax the day of my service! They saved my CC and charged me without my permission. I paid $280 for a eyebrow tint and wax. I notified management and was told I would get a call. At 1:30 I still had not received a call or email. I called back and was told the owner was aware and would contact me Monday. Unprofessional, unorganized, misleading, terrible communication with staff and customers. I felt bullied into getting a service I didnāt want after learning more about it. I would not recommend the services...
Ā Ā Ā Read moreHad a wonderful spa day here with my fiance! We purchased the biggest R&R package, body wraps, and facials. It was pricey, but that's partially due to us going on Saturday, which upcharges all treatments by around 20 dollars (that's 120 dollars extra for our treatments) Even with the prices the day was great! We were helped around all day like royalty. The water bar was very helpful for keeping us hydrated for our treatments. We were brought to a hot tub room to begin our day. It was saltwater based and very relaxing. While in the hot tub room we recieved a sugar scrub that we used to exfoliate our bodies. Our treatment came with two free alcoholic beverages, such as mimosas or wine. After the tub room we went to a relaxation room where we sat listening to calming music under a warm blanket with a neck warming pillow. Complimentary half sandwich and salad came while were waiting from the neighbouring BBQ joint. While in the relaxation room we recieved a paraffin wax treatment on our hands and an eye rejuvinating teabag treatment, both very nice relaxing experiences. Afterwards I separately went to my body wrap. It's a very hot and sweaty treatment so I don't recommend it for anyone who has problems with heat. I love saunas so it was a very relaxing experience for me. This was followed by a facial which was wonderful and made my skin glow and look great! All in all, although it's expensive it was a great experience I very...
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