Today at approximately 3pm I took my car to be washed and vacuumed, however when I went to pick up my car I realized that it was very dirty, I asked Mr. (X) if they had finished washing my car or what did my car look like? dirty and he answered that it was because he came back for my car a long time later (I came back after exactly 1 hour) I asked him to please clean my car properly because it was a scam that they wanted to give me my car in practically the same way way I took it, so Mr. (X) got offensive with me and told me that if I didn't like it I could leave, I asked him to speak to a supervisor and he answered that he was the person in charge of the car wash, I had an important appointment and decided to take my car dirty inside and out, so I didn't have the opportunity to find and talk to the owner of this company and at least make him aware of the mediocre work and terrible customer service that his companies have. employees! Terrible what is happening right now, that is why we stop supporting local businesses. This is an important call for the owner, I hope you can improve the service, for now I will never return and I am sure that neither my family nor my friends will! Mr. (X) why did you never want to give me his name so I had to take a picture of him so that you...
Read moreI’m a personal assistant, One of my task while my boss was out of the country was to get his Suburban completed detailed. With the Ravi g reviews I used Mission Viejo Auto Spa. I purchased the top package for $240 bucks. Let’s start with calling me two hours prior to them completing it while I was running my errands, After I went to the sweet lady behind the counter she went to the guys working on my boss’s truck to see where the miss communication was, no answer to that one. Let’s get into the state and the truck was given back to me in. There are streak marks and left over the exterior as well as left over wax, the interior leather was and still is absolutely soaked and greasy from whatever cleaner they used, the Floor is still completely soaked from the washing. At the end of the day this was my responsibility and due to the effects of this car wash I lost a days pay as well as paid for that car wash and the detailing company to correct their mistakes. BEWARE OF THIS...
Read moreI brought my car in and the people that work there are rude. I waited for about 15 minutes and my car rolls around and I go to look at it, and it looks like not one ounce of soap or water even touched the car. It was just as dirty as I first brought it in. They put my vehicle through once again, and it looked as if they actually washed different parts of my car; while leaving other spots untouched. I don't know if the workers are high, or there is just not enough water to get on the vehicles, or there is not enough soap for a car, or their mitts have so much gunk on them that all the grime smears on to the next car coming down the line. There was no way I was paying for it, and giving any tips to these workers. I went to the counter and let everyone know that this place is a rip off and if you have 10 minutes of your own time; you'll be able to do a better job with a bar of soap and a...
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