Audio Unlimited — Local services in Mobile

Just go to best buy. *Total care is only $179.99 with the warranty is included....

Government blvd location,(Springhill location just as bad)I had the unfortunate experience of dealing with an audio installer that ranks among the worst I've ever encountered. To put it bluntly, you'd be better off driving to Atlanta, New York, Alaska, or even Canada for your audio needs, as the time and frustration saved would be well worth it. About seven years ago, they attempted to sell me a used battery at the full retail price and expressed anger when I declined their dubious offer.

The ordeal continued when I purchased $1100 worth of speakers and requested their installation. Initially, they assured me that my choice of crossovers was suitable. However, a week later, when I brought the components for installation, they inexplicably changed their stance and raised their voices at me. Their behavior was akin to a stern father scolding a red-headed stepson. I am not exaggerating the owner literally yelled at me.

As if this weren't bad enough, their incompetence led to further damage. During the installation process, they broke my car door, had to wait the days for them to find a replacement. Frankly, I remain deeply unsettled by the entire experience and eagerly anticipate the day when I can put it behind me. To add insult to injury, one of their staff members brazenly boasted about a contract they held with the sheriff's department. While I cannot confirm if this contract is still in effect, it raises questions about their operation. Perhaps, one of the law enforcement officers will come across this post and reconsider their association with this establishment. .

This narrative is meant to highlight the disturbing level of unprofessionalism, negligence, and questionable business practices I encountered, with the hope that it will grab the attention it deserves and serve as a cautionary tale for those seeking audio...

The Springhill location is HORRIBLE!!! The WORST customer service I have ever experienced in my entire life. I took my vehicle in to the radio replaced, after taking way longer than was promised I was running late to pick up my son from school so I had to rush and leave so I didn’t get to inspect everything while I was there. After picking up my son I was able to inspect everything and noticed that my dash was cracked in several places. So immediately I attempted to call to let them know, and to let them know I would be back first thing in the morning. Well they refused to speak with me, they would just hang up on me after me trying to explain everything, or they would just pick up the phone and hang up. The following morning I went to the location and asked to speak to the manager and was told that he wasn’t available, and that even if he was there, he wouldn’t do anything about it!!! I tried several more times to track him down, I would even see him at the store in the office and he refused to...

Very unprofessional. My husband deserves his money back. Full refund. The guy that installed his system did a horrible job. Yes it sounded good for a few weeks. Then started messing up. We went straight there to see if the guy that installed it could figure out the issue. He looked it over an said nothing was wrong. An walked away without looking into the issue or even remotely trying to help fix the problem. He just ignored us. Very rude little white boy. Dark hair. Don't know his name.Well we went home an my husband took a look at it. "WOW" This rude, unprofessional,little boy obviously didn't need to be working for this a establishment if he can't do the job right. My ol'man fixed the issue himself. He should be the one working there not that guy. From hot wires to the ground wire to this idiot even put a screw in my antenna jack to hold the antenna wire in place. Seriously...Im sorry but this issue had to be addressed an they are closed. Hope no one else has poor service from that guy...