I went in for both a gift for my girlfriend and a mother' day gift. I'm reading about everyone's poor experiences and I'm feeling surprised. I'm not sure if I dealt with a completely new staff or if the current staff was having a really good day. I say this because I received excellent service and I didn't see anyone else that was there leave upset. Most other jewelry stores in the mall ignored me or belittled me because I am a younger man and they assume I wasn't serious about buying or that I had no money. I was greeted by a tall older man who was helping a couple. The two women that helped me were great. The first women helped me choose the jewelry and the other accepted my request to do a custom box job to hold the bracelet and ring I bought for my girlfriend. They offered a bag with a bear to go along with the mothers day gift and gave me ideas on what to write in the card. The proceeds were going to St Jude. My mom donates to them so I knew she would like it even more for that reason. I had a great experience. They were friendly, we held proper conversations while there were technical things going on which kept things from getting awkward, and I left satisfied with the gifts in hand. To those who had bad experiences, I'm sorry and I hope you receive better service next time. Thanks for taking the time to...
Read moreI recently had the pleasure of working with Kendra at Kay jewelers to find the perfect ring for my wife, and I couldn't be more satisfied with the experience. From the moment I walked into the store, Kendra was incredibly attentive and dedicated to helping me find exactly what I was looking for.
Their knowledge and expertise in jewelry were evident, and they took the time to educate me about the different styles, gemstones, and settings that would suit my wife's taste. They patiently listened to my ideas and preferences, and even offered valuable suggestions that I hadn't considered.
What truly set Kendra apart was their genuine care and commitment to ensuring I was happy with my purchase. They went above and beyond to show me a variety of options, and their personalized service made the entire process enjoyable and stress-free. The ring I chose is absolutely stunning, and my wife was overjoyed with it.
I highly recommend Kendra and Modesto Kay jewelers to anyone looking for exceptional service and beautiful jewelry. Their dedication to customer satisfaction and their passion for their craft are truly remarkable. Thank you, Kendra, for helping me find a ring that my wife will...
Read moreI have been a loyal customer of Maryam for several years now, and I can confidently say that she is truly a gem in the jewelry world! From the moment you walk into her shop, you’re greeted with warmth and expertise that immediately makes you feel at home. What sets Maryam apart is her keen eye for detail and her ability to understand her customers' preferences. Whether I'm looking for something elegant for a special occasion or just a unique piece to add to my collection, she always knows exactly what to suggest. Each time I leave her store, I feel delighted with my purchase and confident in my choices. Additionally, Maryam takes the time to explain the qualities of each piece, from the craftsmanship to the stones used. Her passion and knowledge shine through, making the whole experience enjoyable and educational. It’s clear that she genuinely cares about her customers and wants to help them find the perfect jewelry that fits their style. I highly recommend Maryam to anyone in search of beautiful jewelry and excellent customer service. I’m grateful to have found her and I look forward to my next visit! Thank you for consistently making my jewelry shopping...
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