One of the best experience we had with super friendly and helpful staff of the store. Early July we I and my wife were heading toward a month long trip in beautiful north west national and state parks. near Monahans TX the support of the solar panels on top of the van broke and we needed to temporary fix it. Google search directed us to True Value hardware store. James and other staff helped us a lot to do the job. They even let us use some of their tools such as ladder, drill, etc. Within a couple of hours we were on the road again. Many many thanks for all the help. It was truly a southern...
   Read moreI was really offended by the two employees who attended me on Monday, March 2020, I went to deliver an ulhau trailer and they laughed at me for not speaking enough English, I should have responded in the same way but I am not such people . If I were the head of that establishment and one of my employees makes fun of one of my clients, I immediately dismiss him because nobody is better than anyone. I don't remember or pay attention to the name of those two employees. This happened on Monday, March 2, 2020 around 8:30 a.m. My name is Cesar Laguna and I'm...
   Read moreStaff was rude. Went to drop off a truck, that I brought the night before, but had to wait till they where open because they do not have online drop off. Went in to turn in the keys and the staff got offended because I didn't want to sweep out the back of the truck. I did that the night before, but was still charged the additional fee. Will not be returning to this store and thank the good lord I do not live...
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