They gave me the wrong part and refused to give me money back. Said to leave the part there and someone would call me and do a refund over the phone. Last time they did not do it and because they had the part there was nothing that could be done. Tried calling Bruce from the regional store and no reply back. Also no manager was even there to try and fix their mistake. Not sure if they are running some scam or what. Last time shopping there. No one should have to go the part store 3 times for nothing. Keep the 50 bucks I will never shop there or any other location again. Save yourself the headache pay the extra few dollars and get better parts and service at the Napa right...
Read moreI went in to auto zone to get gear oil& pb blaster and the old man that worked there was walking around I asked him everytime for help and he ignored me every time like you didn't hear me but I know he did cuz he looked at me. The cubby guy at the counter keep answering the phone's 3 peoplewalked out . We waited for check out and he wouldn't acknowledge that we were standing in front of him. This was Sunday May 2nd 2021. I'm so disappointed I'm a woman that was a bad experience!!! I will not go there ever again . Because of this bad experience . I didnt deserve or the others that walked out didn't deserve it either. This was the Johnstown Ohio store. No...
Read moreMy husband shops here all the time, I've only had to come in twice, but both times, each employee treated me very well. Friendly, knowledgeable and professional. I wish I would have gotten the gentleman's name who helped me this evening. He helped me find and install a wiper blade, just a small task, but I didnt even have to ask. He just followed me out and got it done. He also gave me some very valuable tips and advice about the new car that needed the wiper blade ( things I was not aware of concerning my car's warranty.) It knocked my stress level down from a l0 to a 2. Lol. Great people working here! Would recommend and will be back for anything I need...
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