Home Outlet — Local services in Monroe

Just left the monroe location and I usually have a great shopping experience but lately everything seems to be out of stock or you have a long wait if you make an order for a item but today the item I needed to purchase was in stock but because they were shorthanded it couldn't be dropped and I would have to wait 2 or 3 days to purchase it (flooring).I don't mind supporting small business but it has to do better..I don't what happened to the guy name Markus I haven't seen him lately but he would've definitely made sure that item was dropped for purchase..I'm not complaining but but just expected a little...

Called in to check on a 30x12 cabinet. Was ask to hold and never came back to the phone, (by the way I can hear the whole conversation ) got to the store before he can come back to the phone. To make things worse I walked in and I told the guy he had me listening to him and the other customer’s conversation. He replied probable. Stood up right in front of the manager and they ignore me complex. Walked out the store right before their eyes and not even one apology. Will never go back and will tell other contractors about this experience. You just lost...

Natasha was incredible! So very helpful with ordering our cabinets and even helped us return one for another size because we measured wrong. She helped us with the exchange so close to closing on a Saturday. Had everything up front to make it easy to load and got the exchange done efficiently! Highly...