Randy Smith Jewelers — Local services in Monroe

I’m going to try to keep this short because I could talk for an hour about how great of a company this is. When I started ring shopping I wanted to stick to small local businesses so I called every local jeweler in Monroe and Vicksburg because I live about half way between the two cities. Not only were these guys the nicest most down to earth people I spoke to, they also were the most affordable AND the only company that could guarantee to finish the custom job by the time I left for vacation. I found out that I was actually speaking with the owners son, Payton. We spoke on the phone at 10 AM and he gave me his personal number to text the instructions and specifications to. By 3:00 that afternoon I had a quote and we made a deal. Within 2 weeks of that phone call they had our ring ready to go. It was made to the exact specifications I gave them but somehow turned out prettier than we expected. My fiancé is absolutely in love with the ring. I can’t recommend these guys enough and we will not be using any other jewelers in the future. They made a stressful process completely stress free on me and I can’t thank them enough. If you’re thinking about using...

I Was looking to have my engagement ring resized. I figured it would take a few days and that’s if they could get me on a Saturday. Well I am here to tell you, mr. Randy, himself Was the one who answered my phone call told me to bring it on in and I have to say he is probably one of the nicest people I have ever met!!! Not only does he get to my ring immediately he also cleaned it for me and he did a wonderful job! To top it off the final cost of his service was $50 which is extremely reasonable. But due to some issues with my card I was only able to pay him $25 in cash. I tried to...

I visited this store because the reviews were so good. I was blown away by everyone's willingness to help attitude. My ring needed to be sized. I had taken it to another shop and they said it couldn't be done. While it took some time, Randy was up for the challenge. He was super nice and professional. I'm not from this area, but this store was so welcoming. It gives a small-town family vibe. Every customer who walked in was greeted and helped with a smile from each person working. Top notch customer service. 10/10...