Giant Eagle Supermarket — Local services in Moon Township

I have been a Giant Eagle customer since I moved to this area 15 years ago. The Moon location used to be pretty scary 10 years ago or so, I used to go to a different location but since then it has shaped up to become a really great place. I prefer shopping at GE to all the other supermarkets in the area. It's not the least expensive but it seems to have the most grocery options, is clean and generally has shorter checkout wait times than other places, where there is a lot of focus on self-checkout. Convenient, but I'm shopping for two weeks at a time- I'm not scannning 100 items myself, sorry. GE always seems to have enough lanes open so maybe there's one person ahead in line, not five. I also like the food perks.

Only reason I didn't give a full 5 Stars is the inconsistent enforcement of mask policy. I know the whole issue is a hot potato and store employees can't be the 'mask police', but if GE are going to post signs that says they 'strongly request visitors to wear a mask' then for the safety of the rule-following guests, please enforce it somehow or change the posted rules to reflect reality. I'm a 3x vaxxed person who wears a mask into Giant Eagle because the sign says to. It bothers me how so many other patrons flout the policy because of some entitled opinion about how safe they believe they are, personal freedoms, etc. That's on them for being ignorant about science and private property laws- but for Giant Eagle, it doesn't look good to have rules posted that give visitors a false sense of security on entering, when half the people inside aren't even...

Update 03.23.2024 Look at the picture. Giant Eagle prices are outrageous. What is this two tablespoons of pasta for $6.99?

I don't know why people shop at Giant Eagle. Giant Eagle has the highest prices by far of any of the local supermarket chains with the possible exception of Whole Foods which just has a small number of locations. The perks programs just serve to confuse the customer. When the actual savings are calculated the difference is small and can be made up by purchasing one item at another store. Giant Eagle has seemed to use the current inflationary period to raise prices even more than the other stores. In the stores themselves, Giant Eagle has done things like turning the labels of bakery products away from the customer so the customer must pick up the item to see the price. Not only is this away to prompt the customer to buy something it may not have bought, but it is not a very sanitary practice with customers pick things up and then put them back. Giant Eagle's prepared foods offer smaller portions and cost more than other supermarkets in the area. Giant Eagle list the Advantage Pay price first on its signs at gas stations when that price is only available to customers who give their bank account information. They do not tell you if there is fraud you have a lot less recourse with a bank account than a credit card payment. Giant Eagle shoppers give Giant Eagle $ millions of dollars they could keep by shopping at other stores. It seems the local media will not do stories about this since Giant Eagle spend so much money on...

This is - hands down - the worst run Hot Foods Section on the planet. Whomever claims to be the "manager" of this section at this store has done nothing but drop the ball daily for months. The salad bar consistently is wiped out and looks like a war zone. Constantly low on greens, out of meats, out of dressing - and all at the height of lunchtime. By 11am their pre-made wraps are down to the 2 choices that sit there for days and the manager is never anywhere in sight. Who is watching this? Who is paying attention? Answer: No one. I have filled out their survey 5x this year, alone and have repeatedly made remarks like the ones above. I received phone calls telling me they will do a better job. It has never happened. They don't seem to care, there is no management and I'm afraid corporate - despite repeated survey comments that should throw red flags through the roof - doesn't care either. If I ever visit their salad bar again, it will be too soon. I highly recommend you stay away from...