Geek Squad — Local services in Moore

Greg did a great job with the TV and our great room. He could not, however, hang our one TV because the guy with whom I made the appointment failed to ask me if the TV would be hanging on a wall that backed to a bathroom. I would think that is the first question a customer would be asked when making such an appointment. And Best Buy forced me to make a trip to return the mount or they would have charged me to have Greg return it. I will give Greg five stars, but if I could I would give Best Buy no more than two for this...

Since Geek Squad changed to this to this new phone center the customer service is horrible. I would no longer recommend buying large appliances with Geek Squad protection because it takes forever for repairs and scheduling along with calling different phone numbers and waiting on hold for extended time. The service technician did a...

Worst customer service ever !! Have order number and they still saying no appointment was schedule. The customer service was rude and judgemtental!! Be careful how you speak to people. Very...