This T mobile is a nice store, it's a little small but they keep it clean. The girl who was working was nice too. I gave 2 stars because when I called on Saturday (4/3/22) asking about an upgrade; the person who answered told me they had the phone I wanted and that I would be able to come in Monday (4/5/21) and have it upgraded. They said they were open from 11:30 - 8:30 on Monday but when I went Monday the sign said they were open at 9:30. I don't know why they would lie about what time they were open when I called but they did. When I went into the store to get my phone the girl working there said they were sold out of the phone I wanted to upgrade to. I don't understand how they could lie to a customer about something as simple as a time opening or whether they have phones there or not but...
   Read moreThere no way to rate less than 1 star, Google should have a ARE YOU SERIOUS rating. This is the most hooded wacked out place I have ever seen. We are sitting outside while our son went in to get his girlfriend a new phone. The guy in the picture was obviously not a customer, he was hovering around all the store customers with an unlit cigar in his mouth and about every 2 minutes he would shuffle back over to the front door and slip out to pick his bottle of beer in the paper bag and takes him a big swig, puts it back and then back in to hover some more. What kind of management lets this type of loitering go on in your store. Check him out though. Stay away...
   Read moreMetro PCs is the worst service I have ever been on. 90% of the time my phone is roaming no service, I can't even get service in the doctor office thank God am around people who can save me. I can be connected to wifi and still calls drop and lord forbids in a rural area you will just be out of luck, bottom line don't switch can't wait until my three months up to get my phone unlocked and back to straight talk. I rather pay the extra $5 for a $45 plan with straight talk then $40 on metro and not have service most of the month.......
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