I bought a pair of boots from Ruttenberg's before traveling home to Hawaii. After 2 weeks of use the soles started peeling off at the heels. I called Ruttenberg's and let the kind lady that answered the phone know, the soles of my resently purchased boots were peeling off, she immediately replied with "send them back to us and we'll take care of them for you". I sent them the boots, 2 weeks later I recieved a better pair then ones I originally purchased (the pair I returned was no long in stock). Thank you Ruttenbergs for you...
Read moreI try to make it to Ruttenberg's every time I am back in Mound Town. The ladies are super nice. This place is responsible for my having a dozen pearl snap cowboy shirts. When I come in, they know just what I am looking for. Once, I wanted a hood for my Carhart jacket. Every place else said I had to order, but the lady said that she had some but she hadn't brought them into the store. She called her daughter or something and she brought one over for me. That...
Read moreGreat place to shop, very friendly and helpful people. It's the mom and pop store that I go and buy all my clothes & boots. If more people would shop at these mom and pop stores when they're only shopping for one item there would be more of them open. But the big retail chains come through the area and wipe most of the mom-and-pop stores out. I understand it's convenient when you are buying groceries Electronics, clothes, toys to go to one stop...
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