Elite Auto Mall of Central Illinois — Local services in Mount Zion

People were so nice, I wish I could give 5 stars. Thought the car was nice. Got it halfway home the day we bought it and noticed a grinding sound only to find it had a stuck caliper. Went to get the wheel off, all the lug casings were cracked and lugs were rusted on. Took almost a week to get the wheel off, ended up having to drill out the studs. Finally got the wheel off to find the bearing needs replaced and the tie rod is also bad. Havent been able to drive it since day 1 of having it, so its not like the wear and tear from a 20 minute drive in town (and a ride around the block after repairing the left side) caused this. Not looking forward to discovering what else needs repaired since it was sitting for a few months short of a year. (After new left front caliper, new bearing, new hub, new knuckle bc the snap ring was so rusted on that days worth of effort and PB wouldnt save it, and new tie rods, discovered right front has issues too, tie rods, so we're in for another week of not driving it, been about a week short of a month without being able to drive it with at least a few days more ahead of us bc when we went to redo the drum brakes, found rear driver has stuck wheel cylinder heavily rusted on that needs replaced as well). It has been a money pit so far. Decent mileage for the year, but I have a hard time believing they werent known issues since they can be heard. So, I give 2 stars, downgraded from 3 in my original review since finding even more wrong with it, based on the lack of transparency and the headache its caused. If they were honest about it and adjusted the price to reflect the repair cost, the rating would've been a lot higher. I just don't accept that you should be expected to be swindled at dealerships. Just bc its the "norm" doesn't make it right. If you're selling used cars, you should at least be liable to find the issues and list them or repair them before pawning it off on someone just to make a quick buck under the guise of "as is" sales. Update: brake and suspension work did not stop all of the grinding, though some of it was definitely from a stuck caliper and faulty wheel cylinder. Found out it's from a transmission issue, which is great bc most parts are discontinued. Still havent drove it since the 20 mins home on day 1 and the ride around the block to check brakes, been almost 2 months at this point. Looking like even more now, and that's if we can even source the needed parts. Needed a reliable vehicle to transport kid to school and go to work, but stuck walking in cold, rain, and snow AND out almost 6k without transportation to be able to make more $ to save for repairs of the vehicle that was supposed to be the transportation. Chicken and egg scenario. Also, changed oil only to find it has lifter noise that someone used an additive to mask previously. Just lovely! Downgraded to 1 star, would go negative if I could. Wouldn't recommend shopping here unless you want to spend money on lots of repairs since they can't be bothered to inspect cars before they sell them, or bc they wanna hide the issues to sell them (gotta be one of the two), while still labelling them as "runs and drives good." Stg these people run their shop like Danny Devito in Matilda. You'd have better luck on the FB marketplace with a private seller. Also, what does the car I bought have to do with dishonest sales tactics? Unless you're paying for repairs or refunding some money, it's unnecessary information. Ethical salesmen are apparently...

Got a ride to this place I live 50 Mi awayCar seemed okay on a short test driveCheck engine light came on on the way homeThe transmission keeps surging between overdrive and driveOn flat level groundGot pulled over by the police they said the window tinting was too darkThey had me roll down the back window and it won't roll back upI want to adjust the air conditioning vent and it came off in my handWhen I went to put it back the speedometer was loose from the rest of the dashThe next day I went to the store and went to put a CD into play and that won't workSo I thought I'd listen to the radio and the speaker is blown it started to rain and wipers won't workKept trying to call the dealershipAnd they said he wasn't thereLeft a messageAnd they said he was out of townTry it againAnd he said he wasn't thereWasn't thereThen they said he would be back on the 11thWhen I finally got ahold of him and told him what the issues were he said the car is 20 years old you signed to a statement saying as is goodbyeI guess I'm stuck with repair bills hard telling how high engine and transmissionnow it's starting to rain and the wipers won't work. What else? Dealer...

Was looking for a car in the dead of winter. Had 4 grand and wanted to find something used to own versus financed. Wasn't expecting a brand new car was looking for something in 2011 and up. Low miles like 140000 below and sounded decent. Seen this place online and was interested in a few cars. I figured heck out of 3 or 4 should be able to pick one or so I thought. 🤔 arrived upon opening of business and the lady warmed up the cars. The owner/manager arrived shortly after. All 3 I drove had issues. I could hear sounds. Basically they all were junk for 4 grand. The last car I drove the back tires shook and he said it needed new tires and u could buy it as is and go buy tires or he could buy tires and raise the price. How do I know it is the tires that's causing them to shake? And why would I want to buy something I will have to fix immediately? Now they were friendly and the cars were all clean. You may find a diamond in the rough here if you spend time looking. Or they may have a better...