On August 16th, I used Brandi. She took 5 hours to highlight my hair. Stopped in the middle for her lunch break with her husband. Complained about all her other clients while I was there. When I washed my hair the next day I noticed where she messed up. Couldn't believe she missed this!!! I messaged her and sent pictures. She told me I must have washed my toner out (blaming me). She charged me 195 dollars. She didn't offer to fix this immediately. She wanted me to wait until Tuesday August 24th to come in and her correct it. When I told her no and asked for a refund on some of my money so I could get it fixed sooner she told me she does not do refunds and as little as she would send it wouldn't matter. We discussed back and forth and she finally found a spot to squeeze me in today Aug 20th. This morning I woke up at 0745 to a text from her saying she used all her toner she needs for my hair and won't be able to get me in until Tuesday (the original day she wanted me to come back in) to fix HER MISTAKE! I of course, am not happy. She said she was sent me the 10 dollars it cost to get some toner but then stated that this occurs when clients move their head to look at their phone (again blaming me). I've been getting my hair colored like this for 15+ years. I'm well aware that this is from poor foiling and should have been caught by her when blow dried my hair and she should have fixed it right them or the day I complained. Very unprofessional and charges way too much for poor hair care. I would...
Ā Ā Ā Read moreI came in today and got a massage from Ashley. The 2nd massage Iāve ever received in my whole life! She made me feel very comfortable, the massage table was comfortable, the vibe in the room was nice and relaxing, everything was very clean.
The massage was amazing, she used non irritating products on my skin, and when I left I didnāt feel sticky. She will talk if you want to talk, or she will also let you float to another planet while she heals your muscles in silence.
Her service is also very affordable!
I am definitely coming back sometime for...
Ā Ā Ā Read moreI came here and it was the worst service ever. I donāt recommend spending your money here! I came in with the most shiney, soft and longest hair iāve had in my life when i left i was in tears because they had cut it to my shoulders when i had just asked for 2 inches cut of and my hair was about 16 inches long and she ended up cutting my hair about 12 inches i cried myself to sleep because of them. WORST...
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