Google PLY2 — Local services in Mountain View

My Google Phone sometimes loses all or some of its audio capabilities. As a result, I must use the old mechanical alarm clock, but unfortunately, I don't have the option of using the old landline phone that has been ringing constantly throughout my life, and I am officially retired. When I call to Google Support, the customer support person I spoke with, completely denied any knowledge of this issue and made me spend a long-time doing manipulations with the phone that I had already done many times using Google Help. In the end he said that I need perform a factory reset on my phone and if the problem persists after factory reset, only then he can initiate a bug report. I refused perform a factory reset because it is impossible to reproduce the problem as it occurs unpredictably and stopped the conversation. Next day I got message from the Google: “We hope we were able to resolve your problem to your satisfaction.” But my phone behavior does not change: my Google Phone is increasingly losing all or some of its audio...

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Justice for the...