We were VERY frequent customers, bought several large appliances from them. No issue. Purchased a power washer in December. Went to use it last weekend when weather was warm enough to pull our hose out. Power washer doesn't work. Go into store to return or exchange, they won't honor either because it's been over a month. What?! Store credit or anything? Nope. Our loss. Owner was conveniently "overseas" and couldn't assist. Be careful what you buy!
In response to owner's reply:
I just left the store with the broken product and nothing was offered. The product couldn't be tested because the item was purchased out of season. At the time of purchase we were assured the product was in good working order...instead the item didn't work and was missing original parts. Not to mention, the sales associate I spoke to today was rude and said he didn't care if we were a returning customer. I appreciate your response, but it doesn't...
Read moreJust got a dryer yesterday after dealing with nothing but problems with our old one. It's rattling horribly, takes like 3 cycles to dry a load of clothes, & keeps shutting off saying it's clogged when it's not. Called the store and it can't be exchanged. We have to go through Samsung to get it repaired. So glad I'm out all this money to once again deal with nothing but problems. The owner commented in a previous review that they have a 1 month warranty but,...
Read moreI made a phone call, and they were able to answer my questions. Subsequently, I decided to visit their store, and I must say, they offer a wide variety of items, including appliances, furniture, RV parts, and much more. I was quite surprised, as I did not anticipate such an extensive selection. Furthermore, everyone I encountered was very pleasant, and the prices seemed reasonable, reflecting the integrity...
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