I called in an order for 20 pork chops for my FIL’s 88th birthday. They told me they would call when they were ready. They never called, so I just showed up at 4:30 since I knew they closed at 5pm. The lights were off and the doors were locked. I check Facebook and see this post. After trying to call them, I decided to post beneath their comment.
They responded to my comment and said something like. Yes ma’am we’re sorry. It was a misunderstanding on our side.
I replied and said something like - I appreciate your apology and I understand mistakes happen, but that doesn’t help my current situation. Thankfully Publix had what I needed.
They promptly deleted the entire thread. (I didn’t get screen shots of the last two posts referenced above before they deleted everything). That was it. No - we’re so sorry we inconvenienced you and put you in a bind - how can we make this right - nothing.
After talking to my sister-in-law, I learned this same thing happened to her they last time she tried to use them for a big order!!
I share this - so that if you have a big order and an important event - don’t rely on them to honor the order. And don’t think they’ll make it right if they make a mistake.
I will not be using Mike’s Meat Market again. This was just bad customer service and...
Read moreHave bought from them before and was very pleased. Today I went in to purchase some meat and asked that they separate the ground beef into 2 pound packages. I was told they couldn't do that bc it was sold in bulk. I was very disappointed because as the customer I assumed it wouldn't be a problem. They have the equipment and means to do it so didn't think it would be a big deal. I have just purchased a deep freezer and planned on spending a few hundred dollars filling it up. I now have to try and find a new butcher around here. They were very nice about it but still left dissatisfied and upset because I have used them in the past and...
Read moreUpdated: 2025
It is no longer owned by the same people when I made the previous review. The prices are not as good, same with the sales. The quality has seemed to go down as well. I used to make it a point to be here once a month to get all my meat, but now with prices and quality it is not something I go out of my way for.
The best prices around, with great deals. A great place to stock up or grab something for dinner. Fresh and high quality are their key priorities, including keeping the O'guirre's sausage. Also, if you're looking for crispitos like they have in school cafeterias,...
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