Visited for the first time. THE PROS: *I was greeted by a man working the front. He seemed very personable and helpful, as I saw him zipping around the store to help the wave of people that had come in right after me. The only other staff I saw was a woman caring for the birds and small animals. *There were lots of items packed in the store, which meant that there were products that you usually don't see for sale locally. In particular the fish and reptile supply seemed really good. They had taken in a dog that someone was going to abandon. I don't know if they were asking a price for rehoming it. THE CONS: *Prices are high. Not outrageous. But it's expected of local pet stores to have higher prices than online. *The animals were not being kept in good conditions. Most of the animals seemed OK, but the cages were small and looked dirty. In particular, the small animal section was the scariest. Tiny plastic critter keepers that looked like they needed a good soaking and scrubbing. There was a giant angelfish hanging vertically the entire time I was there because the tank was stuffed with live plants and there was no room for it to swim. Bettas had 1/4-1/3 water volume in their cups, I assume to keep them from jumping out of the cups which did not have the lids on them (the lids were sitting on a shelf underneath the cups). The snails had white shells (calcium deficiency). I did not take a close look at the birds or reptiles as I am not as familiar with them. *While they had a nice selection of fish/reptile items, I felt the bird/small animal items were a bit lacking. Lots of cages and aquariums, but not much variety in food, hay, toys, etc. *They sell puppies. Almost all pet-store puppies are straight from a puppy mill, folks. If you want a puppy, adopt or buy from a reputable breeder. I am automatically disappointed when I see a pet store that sells dogs or cats. Previous reviews are 2+ years old and say that the store is clean and animals are well cared for. So perhaps it used to be better. I'm giving 3 stars because of the item selection, OK staff, and convenience of location for Mustang locals and the addition of the grooming salon. But I felt bad for most of the animals in the store, they sell puppies, and prices...
Read moreI stopped by the other day to look for substrate, and I was absolutely disgusted by the conditions the animals are kept in here. The reptiles are kept in absolutely tiny enclosures with practically no hides, water, or food - one of the bowls that did have a tiny bit of water was full of algae. There was a huge, very depressed looking uromastyx housed with a tortoise in a tiny tank, and a fully grown bearded dragon in with a tortoise as well. The leopard geckos were fully grown yet stuck with tiny hides that they barely fit in but were forced to to escape the excessively high heat. One appeared to have its head stuck under the hide. Every lizard and snake looked so depressed and clearly neglected. The rabbits are kept in tiny glass tanks, and I’ve also seen signs of theirs claiming to sell “Easter bunnies” which is a whole major issue in itself. I couldn’t bring myself to stay any longer because I was so disgusted and furious. This business prioritizes profit over animal care and safety, and it is...
Read moreI am a die hard Walmart fanatic, but this is one of the few independent stores I will go out of my way for to support. I genuinely love everyone who works here so much, they're a fantastic family and always have such happy and healthy looking animals. I've adopted two rabbits from here previously, and both have been very sweet, dolice, and even good with handling! The grand-daughters are very sweet and just overall it's very nice going here.
They have tons of birds, hedgehogs, chinchillas, rats, mice, guinea pigs, gerbils, bearded dragons, skinks, leopard geckos, rabbits, puppies, and I think there used to be ferrets? Unsure if they still have them, but previously they have!
They have CBD treats as well, their own bakery items, food, litter bedding, toys, collars cages, tanks, and anything else you could imagine. Very well stocked store.
There's even a little chicken that sometimes walks around and watches customers. He's very cute!
Please support them and keep them...
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