I contemplated not leaving a review but after giving it some thought, I figured I should share my experience because I am not a person who leaves a review on places very often if ever if we are being honest . Iâll start off by saying the Brazilian was as expected did its job nothing fancy but she did not do as good as a job as I had hoped , anyway. But the reason for this One star review is the waxer I had. I hope she was just having a bad day and thatâs what made my experience bad because that can happen we are all human. But at the same time. This is your job. And customer service was NOT this ladyâs forte in the slightest. She had a very blunt and honestly a very uncomfortable vibe . She greeted me when I got there and it didnât feel like she was being friendly more of a chore And said bye when I left. And barely two words in between She did not try to make me feel comfortable. Which I did not the entire time I was getting my Brazilian which is uncomfortable situation to be begin with for most people anyway and a very personal experience so the poor customer service is very confusing to me. The lady while waxing me she did No counting or telling me when sheâs going to pull . And very aggressively pulled and didnât seem to care in the slightest that she was hurting me. I have had many Brazilians before and this was BY far the most painful and most uncomfortable. The only things she would say to me were one word if she needed me to hold something or things like that. As a not very small build girl. She made me very uncomfortable and like she was judging me that I was even getting a Brazilian in the first place. ( not saying thatâs what she was doing thatâs just how it felt to me ) I really hope this hasnât happened to someone on their very first Brazilian because they will probably never get one again in their life if they experienced what I did . Again no shade to the facility was super clean and pretty BUT everyone else was friendly and acted like they wanted to be there. Expect when I was paying for my service they were talking about another client I front of me and bad mouthing her and her experience she had and she from what I herd she had a reaction to the wax and they were laughing about it and that was highly inappropriate to me ...I really hope I can get in touch with a manager or someone from corporate. Because this experience was honestly unpleasant and highly uncomfortable hopefully this can...
   Read moreMy fiancĂ© and I visit the MB area usually three times a year and we came down first in May right after LIFE reopened. She is used to European wax center (they are double the price mind you) and they hadnât reopened in Charlotte so she was bummed about the đł LOL. I found this place by luck and the prices were what made me book for her. My fiancĂ© was in a panic because we were gonna be outside on beach and she hadnât had a wax since February and everything was shutdown in most states, and the traveling into the unknown lol where zero anything was open, especially a wax center. The receptionist thought I wanted the wax for me...lol uh no that would be scary haha. She was very nice on the phone. Anyway, they put her with Madison (kayla) and my fiancĂ© said she was a cool chick. Friendly, asked where she was from and did An amazing job also! This place is super clean and donât let the prices fool you..this place has the best people and also ability! My fiancĂ© and I are here right now and she has an appt to go back and hoping she can get Her again! From what my fiancĂ© read online everyone is amazing here. If youâre uneasy about somewhere new or something, give this place a try. The prices canât be beat in mb or the service in our opinion! We wish we lived closer just for my fiancĂ© to have services down here...itâs that...
   Read moreUpdate!! My first visit was in February 2023, and I have been coming monthly ever since! Almost 2 years now
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