Myrtle Avenue Pet Center — Local services in Myrtletown

I reluctantly left my pet here after they walked me back to where my pet would be kept. Upon seeing the uncleanliness I was horrified. Unfortunately, I was on a time constraint, and obviously did not have someone else available to watch my pet. The caged area smelled like urine and it was dirty. Very dirty. When returned to pick up my pet 2 weeks later, I had requested that he receive a bath prior to my pickup and extra attention while I was gone. I doubt he was given attention, but had hoped they would take special care of him since we paid the extra amount. He also was not bathed. I was told he was too nasty. My pet is the most mellow animal, he's never bit anyone. He was so upset and unhappy at this facility he defecated on his toys and blanket. His toys and blanket were returned to me unwashed when I picked him up 2 weeks later. They didn't even bother to wash off the feces. When I picked my pet up he was filthy, he smelled like excrement and he clung to me for dear life. I doubt they every let him out of the 2x2 cage. It was pathetic. I feel horrible. This place is bad news. Don't leave your...

Went in with my recently rescued ACD to see about getting him groomed, and though he was too frightened to get professionally groomed, (I worried about him fear biting someone) Molly, the “head groomer” took time out of her busy schedule to talk to me about how to help my dog with some of his issues.

She recommended to me to keep working on socialization and getting him used to a lot of stimuli as we think all the noise of the blowers etc were a large part of his fear. She also told me about some dog self-wash places that I might want to try in the meanwhile (good idea - checking this out) , and showed me some shampoos to consider. I definitely felt she was in no way trying to sell me stuff, and even talked me out of a few things I was interested in.

In sum, she was so incredibly helpful, and I left feeling hopeful about my poor dog’s future 😂

Excellent customer service is priceless - especially in this day and age. I’m really hoping I can get my dog relaxed enough to be able to use Myrtle Ave Pet Center for...

We are very pleased to have found Myrtle Avenue Pet Center. Moving here just at the outset of the pandemic lockdown, we needed to find pet supplies, a vet and you can imagine our standard poodle and soft coated wheaten terrier got quite scruffy. We found all three at Myrtle Avenue Pet Center. Both supplies and vet have been great but the groomers have really wowed us! They took the notes of our previous groomer and a couple of photos and made the dogs look amazing. Both beasts are strutting around like princes now. Receptionist (gentleman) during most of the day, is great with taking payments in the time of COVID, bringing out the dogs and just being enormously friendly. The young lady who checks in the dogs at 7:30am is either not a morning person or was just having a very bad day. Interaction with her is short-lived and that’s a good thing. By and large, the vast majority of the experience was fantastic and most importantly, our dogs returned home happy, healthy, well and...