Starbucks — Restaurant in Myrtletown

I was approached by the manager, Derek, before I even ordered. Before I could say anything, He told me to do my shopping before I ordered a drink from them so I wouldn’t be pulling my mask down while I was in the store. I was surprised. His approach was condescending. I’ve ordered a drink from this Starbucks and walked around the store with it several times since the pandemic started. I am careful to socially distance. I stood stunned for a few minutes and thought I would decide what to order when I was permitted to do so. The barista came over and asked what I wanted so I decided I could order. I was really thirsty and had been looking forward to my coffee drink for a while. Derek was then in line at Safeway and I saw him look at me and say “you gotta be kidding me.” It was obvious he was angry. In order to avoid a conflict, I went and stood IN THE CORNER alone drinking my coffee. Not good enough. Derek went out of his way to come over to me and tell me I couldn’t have my mask off to take a drink in the store. “That’s why we ask you to order when you are done shopping.” I said “but I’m socially distancing.” He said he was the manager and I couldn’t stand there and drink my coffee. I wondered if he was the manager of the Safeway? Because I was standing in a remote part of the Safeway when he approached me. I went and put my Frappuccino in my vehicle. I felt intimidated and I wish I hadn’t had this experience this morning. I still give two stars because the barista was kind. The Safeway sandwich maker and check out...

My first warning sign should have been when the staff seemed more interested in socializing then taking my order. I ordered a hot beverage and was handed a cold beverage in a hot cup. I thankfully tried the beverage before I drove away. When I went back in the gentleman who took my order was talking to a different customer, someone he seemed to be friends with, and the other two employees were doing some cleaning behind the counter. When I told them my drink was cold they tried to get me to say it was just warm instead of hot multiple times even though I kept telling them no it was cold. It was not. The third worker who I didn't see do anything when my first drink was made made me...

The staff are not friendly and have 0 training on how to properly make drinks. We have wasted so much money on incorrect drinks. I also get decaf for health reasons and they will make it with regular espresso. Service is SO slow, expect a wait. They will also be checking their cellphones in the process. Please get a new staff who actually understands coffee and...