CubeSmart Self Storage — Local services in Nashville-Davidson

As everyone knows there are many storage places from which to choose. After looking at many places we made our final decision to rent a storage unit from CubeSmart on Trousdale Dr. The location was perfect, the unit met our needs, and the pricing was within or budget. The best part was meeting with the management and staff. We were sure that this was the place for us! All of our questions were answered and we found the staff to be so friendly and courteous. No questions went unanswered . We were greeted as if we were family up to an including technical help from Brett who is definitely an asset to this location. Brett assisted us with the new Noke Bluetooth Lock and how to use it. We even met the owner who assisted with getting us familiar with the facility. Our unit is well secured, lighted, and clean, an easily accessible. Customer service is name of the game here! Glad to be a member of this CubeSmart Self Storage FAMILY on Trousdale in Nashville, Tn. Our "stuff" has a home away from home now! Thanks Lynn and...

Storage units are Storage units. Cubesmart offers competetive pricing and size. What you really have here is Excellent staff. Brett Copper, one of the managers here at Cubesmart Trousdale went above and beyond to help us out. Right away when I went in to sign our lease, he was attentive, and very happy to just help us find what we needed. When we had some things to work through with the unit, I sat in the office filling out paperwork while he helped other customers. I was blown away by his attention to each customer, greeting them by name and asking if there was any way to assist them. Turns out, we had some issues with our unit due to some unforseen situation. He barely knew us and treated us and our situation with our unit as if this was his own business and he was personally responsible for things running smoothly. He made sure we were treated right and resolved the situation for us. Cubesmart is lucky to have him. He is a gem...

Lyn was absolutely great and wonderful customer service. We just rented a locker this weekend but when checking out, the place is clean, well lit and seems pretty safe. The things to be aware of though is extra pricing that was outside of the original estimate. It is required to have insurance and if you don't have a certificate of your insurance through your insurance with you, you pretty much have to get the insurance they have. It is $12.00 for the cheapest policy ($2000) in coverage which would be great if are stuff was worth anything at all. It is required otherwise I would have just gone without insurance. They also charge a processing fee of around $1.95 if you are paying your bill online. If you are quoting things out, it is a good idea to add the cost of insurance and service fee so you have accurate information when making your decision on...